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ESRI basemap tiling scheme

Question asked by saulen_grvlsc on Aug 12, 2016

For awhile now, the World Topo Basemap has used a tiling scheme that goes down to zoom level 23 (1:70 scale) yet when publishing from ArcMap or ArcGIS Pro you can only create a cache down to zoom level 19 (1:1128).  As a result many of our maps have cached data which disappears while the user can continue to zoom in.  How do you match this tiling scheme?

 

It's a bit confusing because the documentation on the Topo Basemap says that it only goes to 1:1128 (attachment 1) but the service itself shows otherwise (attachment 2).

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