AnsweredAssumed Answered

Collector error download map: Error in obtaining version for Sync

Question asked by abreufreire on Aug 12, 2016
Latest reply on Nov 30, 2016 by abreufreire

Hi,

We are facing an issue trying to download a map from a published feature service in order to work with it offline mode.

Download operation gives the error message: "... Error in obtaining version for Sync" (see image bellow)

Collector reinstalled and folders of ArcGIS_Collector deleted. Problem remains.

Using Collector 10.3.7.0 running on Android 5.1.1

Someone with this issue?

error_download_android.png

Outcomes