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Collector error download map: Error in obtaining version for Sync

Question asked by abreufreire on Aug 12, 2016
Latest reply on Nov 30, 2016 by abreufreire


We are facing an issue trying to download a map from a published feature service in order to work with it offline mode.

Download operation gives the error message: "... Error in obtaining version for Sync" (see image bellow)

Collector reinstalled and folders of ArcGIS_Collector deleted. Problem remains.

Using Collector running on Android 5.1.1

Someone with this issue?