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ArcMap Crashes When Toolbox Is Opened

Question asked by kreuzrsk on Jul 19, 2016
Latest reply on Jul 26, 2016 by kreuzrsk

I'm must be getting old because I can't find the ArcGIS Desktop area under All Places > GIS.


Anyway, we have a user who's laptop crashes when Toolbox is opened in ArcMap.  The GIS Analyst working with ESRI did a reinstall of ArcGIS Desktop 10.2.2 but the problem remains.  That analyst is out sick but I need ideas on what to try next.