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ArcGIS DataStore 10.3.1 Service wont start

Question asked by cbseagle-co-nz-esridist Employee on Jul 7, 2016
Latest reply on Aug 9, 2016 by cbseagle-co-nz-esridist

Hi

 

We have the ArcGIS datastore 10.3.1 installed in our Portal/Server stack and it has been up and running without issue for the past 8 months. The datastore is installed on the same machine as ArcGIS for Server. Portal is installed on a different server

 

However yesterday the service stopped and we cant get it to start again?

 

 

If I look in the logs there isn’t much except “Failed to stop CouchDB. com.esri.arcgis.datastore.common.DataStoreException: Configuration store is not configured correctly, or a bad configuration is being used.. Could not find file nulletc\arcgis-data-store-config.json.

 

In the event viewer there is:

 

The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

If the event originated on another computer, the display information had to be saved with the event.

 

The following information was included with the event:

 

pg_ctl: could not send reload signal (PID: 4704): No such process

 

 

Any Ideas anyone..??

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