Unable to open configure app after update

[BrettCase1]

I have a utility app created for the city of Bemidji mn. i was able to configure it prior to the ArcOnline update. Now when i go to configure it, it will not open. The screen just grinds away with the flashing blue bars as if its thinking real hard.

has anyone else experienced this? Any ideas?

Thanks

[KellyGerrow]

HI Brett,

What app are you using? Can you share the link?

Are there any error messages in the developer tools of your web browser that you can share?r

-Kelly

[Anonymous User]

I also seem to be having this issue with using the basic viewer web mapping application.

[BrettCase1]

yup..that's the one I am using.

I have an appointment this afternoon with ESRI.

I will post if we come up with a solution

[BrettCase1]

I spoke with esri..its a bug they are woking on..got it to work by editing the JSON.

However..you are better off just recreating the app

[KellyGerrow]

HI Brett,

This sounds like  a bug that is going to be fixed in the next release, BUG-000097451. The following geonet thread is a good resource for instructions on fixing the issue for the time being.

Configuring an App in ArcGIS Online (Public)​

-Kelly