Insecure connection error on arcgisonline.com

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06-16-2016 07:27 AM
CassidyKillian
Occasional Contributor II

Here is the error message I get when I go to the website.

"The owner of arcgisonline.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

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AdrianWelsh
MVP Honored Contributor

Cassidy,

Could you maybe try just www.arcgis.com and log in that way?

EDIT: link: http://www.arcgis.com/

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7 Replies
AdrianWelsh
MVP Honored Contributor

Cassidy,

Can you post the link that you are trying to access?

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CassidyKillian
Occasional Contributor II

It is just arcgisonline.com when I click the sign in button.

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AdrianWelsh
MVP Honored Contributor

Cassidy,

Could you maybe try just www.arcgis.com and log in that way?

EDIT: link: http://www.arcgis.com/

RebeccaStrauch__GISP
MVP Emeritus

FYI I get the same error when trying to signon to https://arcgisonline.com/home/signin.html   (is this now a spoofed url?)

But as Adrian mentioned, I don't get it when logging in thru http://www.arcgis.com/home/index.html   Also using Firefox.

Timothy Hales​   can you pass this info along to the ArcGIS Online folks?

edit: I also am not getting an error when logging into my enterprise account.

KellyGerrow
Esri Frequent Contributor

Thanks Rebecca,

We are looking into this.

-Kelly

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KellyGerrow
Esri Frequent Contributor

This issue is resolved. A redirect back to ArcGIS.com is now in place.

Cheers,

Kelly

RebeccaStrauch__GISP
MVP Emeritus

Thanks Kelly.

Just an FYI, my link above that was trying to go directly to the sign in page, or is you type in https://arcgisonline.com you will still give the error.  But if  hitting  arcgisonline.com  or http://arcgisonline.com it will redirect.