AnsweredAssumed Answered

Can't sync offline Collector map

Question asked by MidnightYell2003 Champion on May 30, 2016
Latest reply on Jul 12, 2016 by MidnightYell2003

I created a simple collector map that works like it is supposed to on my Android phone (Samsung Galaxy S6). But, when I download it to my phone and use it in offline mode, the data points I collect do not persist. Right after I collect the point, add the attribute info, the point just disappears. If I 'sync' it back, nothing syncs back.


I have attachments enabled in my geodatabase so I don't know if this is an issue or not. If I collect a point with a picture as an attachment it does not work. If I collect a point without a picture as an attachment, it still does not work. My data is on my hosted feature services in my organizational AGOL account. It was published from a file geodatabase in ArcGIS Pro.


What am I doing wrong?


I saw some information posted in this thread that mentioned people were grabbing the geodatabase straight from the phone and appending it later back to their PC. This seems like an unnecessary step but, in the interim, might be what I need to do. However, when I use the Copy Runtime Geodatabase tool, I don't get any of the data that I collected offline.


Any advice is appreciated!