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arcgis server log message: Unable to process request. null Rest

Question asked by erizk on Apr 26, 2016
Latest reply on Feb 25, 2019 by AJZumwalt9

i have arcgis for server (License level: ArcGIS for Server Advanced) software version: 10.2.0 (build 3370 i am trying to call images from a published map service (the images stored in a local path), the problem is most of the images are working fine and some of them are not visible in when calling them using the API and the log register the following "Unable to process request. null Rest"


any idea about what could be this error?