I'm trying out the Directions Web Mapping Application and I am running into this error:
- Route service description was not reached or recognized. Please check service URL and/or user credentials, if specified.
- Unable to route these addresses
Has anyone encountered this before?
Where should I start to look to solve this problem? How and what do I check for the service URL?
The point layer I want to use for the directions is there. When I select one of the points and press the radial (symbolized like a car) I get the error messages.
My role is publisher in my ArcGIS online organization. Is that what is meant by credentials?
Any information on this would be greatly appreciated. Thanks.