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Database Lock Protocol Error:

Question asked by tonguecutsparrow on Oct 5, 2015
Latest reply on Oct 9, 2015 by tonguecutsparrow

Our company creates an app that allows the client to store the runtime content on their server for multiple users to access at the same time. However, when first providing the clients with the data, we get random errors at different sites. We generally use four layers (four geodatabase files) - at every site one or more of these layers will give the error Database Lock Error Protocol:


It's never the same layers and all users on every server have full control (read/write access); however, after about 1 - 2 days of deployment, the errors disappear altogether, never to return. We thought it was because multiple users were accessing the data at the same time, but if that's the case, why would only one or two layers show this error and not all 4 four? Why would it then disappear with no subsequent signs of similar errors?


We want to be able to identify what causes this and haven't been able to pinpoint it. Does anyone have any idea what could be causing this?