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How to force an update to a new version of Operations Dashboard?

Question asked by jreyesgallo on Aug 5, 2015
Latest reply on Aug 18, 2015 by jreyesgallo

We were having Firewall issues that prevented the update to version 10.3.1 and advised users to reply "NO" to the question "...do you want to update?...". 

 

We have now resolved the Firewall issue; however, it seems Operations Dashboard is not checking for a new version and is not asking if user wants to update.

 

Is there any way to force an update without having to uninstall and install?

 

The current version users have is 10.3.0.825.

 

Any help is appreciated.

 

Thank you.

 

JR

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