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Map Journal - Map not displaying a service from our own Web Server

Question asked by matmurra on Jul 31, 2015
Latest reply on Aug 4, 2015 by matmurra

I am using the hosted Story Map Journal template. On one section I have a map which loaded the Grey Canvas basemap with a dynamic service stored on our public facing server on top of it.

 

The web map with the Grey canvas service is shared with everyone and when viewed on its own everthing displays correctly. However, when I bring this map into the Map Journal template and view it only the base map loads and not the additional service.

 

If I open the web map on its own I can see in fiddler that it gets the service and displays it, however when using the map journal it never goes to get the service in fiddler.

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