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Cannot see feature layer from Online in ArcGIS Desktop

Question asked by kdjenkins on Jun 23, 2015
Latest reply on Jun 23, 2015 by kdjenkins

We have AGOL for Organizations. When I am in item details and I choose the option to open a feature layer in ArcGIS for Desktop it appears to work (goes through file handler), but nothing shows up in ArcMap.  I then tried another workflow, to start from Desktop, add the layer from ArcGIS Online. I can find the item and click "Add" but again nothing shows up.  There is no error, just nothing to see.

I know this has worked fine in the past. I have tried a few layers to ensure that it wasn't something with that particular layer.  In case it matters, we are now using Enterprise logins, but I have tried this using my AD account and a non AD admin account with the same result.