Background processing crash when running "manage map server cache status"

Discussion created by janiceb on Apr 8, 2015
Latest reply on Apr 9, 2015 by AKobah-esristaff

I am using ArcGIS for Server on Windows 10.2.2. I have a cached map service and want to update the cache status with the "Manage Map Server Cache Status" tool from ArcToolbox in ArcCatalog. If I clear the area of interest (envelope) (shown in attached screen shot), I get a geoprocessing error. If I run the tool with the default values for the area of interest, the tool completes successfully... If the tool is not meant to work with a "Default" Report Extent, why am I able to clear the area of interest using the "Clear" button that is provided on the dialog? Just wondering if this is a bug!