AnsweredAssumed Answered

Add-In "Missing" Error

Question asked by karacon on Mar 26, 2015
Latest reply on Mar 22, 2017 by

Hi There. Having a really weird issue with a Python Add-In in ArcMap. Hope this is the right place to post.
Some quick background.

     Currently running ArcMap 10.2.1

     We have some installs that were done manually, with Python installed by the ArcGis installer to C:\Python27\ArcGIS10.2

     Other installs were done via SCCM, in this case python was installed first to C:\Python27\ then the ArcGis installer just installs the rest.

     Have replicated this on multiple machines, so it's not just a once off.


We have a really simple add-in that just adds a toolbar with a drop down menu, this menu the adds a layer to the map.

The add-in works fine when run from a copy of ArcMap that was installed manually.


But when I add it in the SCCM deployed copy it will not load properly and just shows as missing.


HOWEVER, if I open the Geoprocessing > Python window then restart ArcMap it works fine, as long as the Python window is open.


Is there any other way to get the add-in to load every time without re-installing manually / having the Python window open all the time?