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Installing Data Store for Portal for ArcGIS

Question asked by sdking on Feb 26, 2015
Latest reply on Apr 4, 2018 by kubaszostak

Hi All,

 

I'm having some problems installing data store for Portal for ArcGIS. When I try to configure data store with my ArcGIS Server site I get the following error message:

 

Could not connect to server on machine 'arcgis'. ArcGIS Data Store or ArcGIS Server on that machine may not be running or the machine is not reachable at this time.

 

When I look at Services on the Windows server, I can see that ArcGIS Data Store is running and I know that ArcGIS Server is running. However, if I go to https://localhost:2443/arcgis/datastore/ I get the following message in the browser:

 

{

  "error" : {

  "code" : 403,

  "message" : "Unable to process this request.",

  "details" : null

  }

}

 

It seems as though Data Store cannot be accessed on this port. I do have port 2443 and 9876 open in windows firewall, but not sure whether it should be TCP or UDP - have tried both. I'm stuck with this one, does anyone have any suggestions?

 

Thanks.

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