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"Extract Data Task" fails when executing as a geoprocessing service

Question asked by denishnaico on Jan 30, 2015
Latest reply on Mar 6, 2015 by Dan_Patterson

I am not able to execute the "Extract Data Task" model as a geoprocessing service from the server. From the server log I am getting the following

 

<Msg time='2015-01-30T16:39:10,797' type='SEVERE' code='20010' target='PSS/ExtractDataTaskAsync.GPServer' methodName='GPServerSync.CheckMessages' machine='BACKUPSERVER' process='17768' thread='15044' user='Admin' >updateParameters Execution Error: Runtime error

Traceback (most recent call last):

  File "c:\program files\arcgis\server\ArcToolbox\Toolboxes\Server Tools.tbx#ExtractData_server.UpdateParameters.py", line 3, in <module>

  File "c:\program files\arcgis\server\ArcToolbox\Toolboxes\Server Tools.tbx#ExtractData_server.UpdateParameters.py", line 7, in __init__

  File "c:\program files\arcgis\server\arcpy\arcpy\__init__.py", line 24, in <module>

    from arcpy.toolbox import *

  File "c:\program files\arcgis\server\arcpy\arcpy\toolbox.py", line 342, in <module>

    from management import Graph, GraphTemplate

  File "c:\program files\arcgis\server\arcpy\arcpy\management.py", line 22, in <module>

    import _management

  File "c:\program files\arcgis\server\arcpy\arcpy\_management.py", line 14, in <module>

    import _graph

  File "c:\program files\arcgis\server\arcpy\arcpy\_graph.py", line 27, in <module>

    import numpy

  File "C:\Python27\ArcGIS10.1\Lib\site-packages\numpy\__init__.py", line 137, in <module>

    import add_newdocs

  File "C:\Python27\ArcGIS10.1\Lib\site-packages\numpy\add_newdocs.py", line 9, in <module>

    from numpy.lib import add_newdoc

  File "C:\Python27\ArcGIS10.1\Lib\site-packages\numpy\lib\__init__.py", line 4, in <module>

    from type_check import *

  File "C:\Python27\ArcGIS10.1\Lib\site-packages\numpy\lib\type_check.py", line 8, in <module>

    import numpy.core.numeric as _nx

  File "C:\Python27\ArcGIS10.1\Lib\site-packages\numpy\core\__init__.py", line 5, in <module>

    import multiarray

ImportError: DLL load failed: %1 is not a valid Win32 application.

 

 

Any tips on how to resolve this?. Our ArcGIS Server version is 10.1. Also available 32 and 64 bit Python installation with the same machine.

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