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AGO: Add HTTPS Secured Layer not saving credintials

Question asked by jason.tipton.gis on Jan 21, 2015
Latest reply on Feb 2, 2015 by jason.tipton.gis
  • Comment • 4

Enviro: ArcGIS Server 10.2.2

 

When I add a secured layer from my server to AGO Content, it asks for credentials, but it doesn't actually store them. I can confirm that I can add a secured service from another company's server and it prompts to save the credentials.

 

The differences I see are that ours are httpS and theirs is just http. We also had the site locked down at the root level instead of being secured at the service level. (I tried switching this to being open at the server level and secured at the service level, but it did not seem to fix the issue.

 

The only thing I can think of is that it may not be fully trusting our certificate. We have a real certificate, not a self signed one, but if you click the lock in chrome, it says that the "identity has not been verified".

 

Can others verify that they are able to add httpS secured services with credentials to AGO? Has anyone ran into this problem?

AGO_SECURE_not_working.PNG

My service (httpS) not saving credentials.

AGO_SECURE_working.PNG

Other company service (http) saving credentials.

 

certificate warning.png

Chrome security info: (verified by our Company Corporate CA)

mminami-esristaff
mminami-esristaff Employee Jan 21, 2015 8:46 AM
Correct Answer

The URL should be HTTPS. It sounds like you have a certificate problem. Who is your certificate provider? There are sites that can report errors on SSL, like this one:

 

https://www.sslshopper.com/ssl-checker.html

 

Also, only ArcGIS Server Token based security is supported, not web tier.

 

Hope this helps,

 

Mike

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