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ArcGIS 10.2 toolbox and python crashing when opening w/o event log

Question asked by DeckerGIS on Sep 16, 2014
Latest reply on Nov 12, 2014 by ayman_gis

I have ArcGIS 10.2; using ArcMap;  when opening icon for Toolbox (or Python), system crashes every time with no event error message.  Tried opening toolbox (and Python) in existing project that was created using an older version of ArcGIS and in a newly created project with identical results.   Just to be clear, same thing happens when opening the dialog box for Python.