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ArcGIS Server Manager hangs with "Please Wait..." message after login

Question asked by christianjunk on Jun 6, 2013
Latest reply on Dec 19, 2013 by geonetadmin
Hi!

After a new installation of ArcGIS for Server 10.1 SP1 there is a strange behaviour of the ArcGIS Server Manager. When I am trying to login with a newly created user, the login screen hangs with "Please Wait..." message after login:

[ATTACH=CONFIG]25047[/ATTACH]
[ATTACH=CONFIG]25048[/ATTACH]

This error occurs for every user created via the web interface (user group: GIS Administrator).

But when I login with the user created during the installation ("agsmanager") everything works fine.

Configuration Settings
User Store: ArcGIS Server Built-in
Role Store: ArcGIS Server Built-in
Authentication Tier GIS Server
Authentication Mode: ArcGIS Tokens

Primary Site Administrator Account
Username: agsmanager

Token Settings
Lifespan of Short-lived Tokens: 60 minutes
Lifespan of Long-lived Tokens: 1 day

System: Microsoft® Windows Server® 2008 Standard x64 SP2

Regards,
Christian

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