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map service doesn't refresh raster that change every 5 minutes

Question asked by ebonan on Sep 3, 2014
Latest reply on Sep 3, 2014 by asengupta

In ArcGIS server  10.2  we experienced this problem:


- we have  a mxd  that contains a weather radar image (tiff) that change in rear real time (5 to 10 minutes)

- the image is managed by a raster catalog

- raster image is on a storage area network   registered in Arcgis server : The tiff file is overwritten by a script every 5 minutes.

- this mxd is shared like a map service


The service is running but while the tiff images change on the storage the map service image doesn' refresh.


Any idea or support  is higly appreciated

thank you in advance!