Export Web Map to PDF problem

Discussion created by 4Bart on Sep 2, 2013

I´m having this problem - my web app is using ESRI´s standard "Printing Tools" geoprocessing service (Export Web Map Task) for printing to several formats and layouts; everything is ok, except exporting to PDF - all text elements outside "map image" (title, legend, scale labels, etc.) are corrupted! See the atached image - example of corrupted scalebar. Other formats (PNG, JPG, etc.) works fine. I´ve tried creating new GPservice, using new layouts, it didn´t help... Does anyone know the reason and how to fix it?

Thank you!


EDIT: ArcGIS for Server 10.2, app based on Viewer for Flex 3.3 using ESRI´s print widget, ESRI´s printing service