Map caching error for a particular scale

[SatishKadam]

Hi,
I have a published a mxd having a satellite image and created cache for number of scales. However I am not able to create a cache on a particular scale. I have tried other alternatives like changing the mxd, changing number of service instances, changing cache directory etc but still I am getting the same error.

Have attached a snapshot of the error for reference.

Please suggest how do I create cache for the image.

Thanks in advance,

Satish

[JonathanQuinn]

Are you using a feature class as the extent to cache?  What update mode are you using?  Have you tried to only cache those specific scales, one job at a time?  Also, it looks like you're using 10.1; do you have SP1 installed?

[SatishKadam]

Hi Jonathan,
Thanks for your reply.
Here are answers to your queries:

1. Yes, I am using a shapefile to create cache only for a particular area.
2. I am using RECREATE ALL TILES as Update Mode because I am creating the tiles for that area for the first time.
3. I have tried creating cache for one scale at a time for that area. The tiles created successsfully for other scales but only for one scale I have been getting an error.
4. I am using 10.1 with SP1 installed.

Thanks again.

Satish

[JonathanQuinn]

What if you use the Area of Interest feature set polygon that's generated when running the tool in ArcMap to digitize an area, rather than use a shapefile as the input?