Latest Contributions by JonathanQuinn

I can comment on a few of these, not so much giving a direct answer: 1) How do you easily migrate content (web maps, apps) between development, test and production environments? Our IT people want it to be scripted if at all possible.    There are a few approaches to doing this:    1) Python API  - clone_portal_users_groups_and_content | ArcGIS for Developers     2) Distributed collaboration - About distributed collaboration—Portal for ArcGIS (10.6) | ArcGIS Enterprise     3) Using the sharing model, (share development items with a development group, test items with a test group, etc)    4) Recreate manually It sounds like your organization would go for option 1, but keep in mind service publishing would need to be automated which generates new item IDs. 2) Governance: In a large agency such as ours, our IT people want full Software Development Lifecycle governance over Portal. My question is how do other large agencies tackle this in regards to "development" (where we are not actually coding anything for the deployment of web apps and maps)?    I'll defer to someone else, I don't have an answer for this. 3) Geoprocessing scripts on server: Where do you store your scripts (our IT people use Microsoft Team Foundation Server) for the management of said scripts, but I don't think ArcGIS server would map a script stored there... any ideas would be appreciated.     Are you talking about ArcGIS Server geoprocessing services? The scripts themselves are copied to the Servers arcgisnput directory during publishing, so the Server won't access them from the same directory that they're published from. Not sure if that gives you an answer or not. ... View more

We wrote a blog on migrating to new machines, but that's from one version to the same version: Migrate to a new machine in ArcGIS Enterprise  In your case, it's a migration and an upgrade, which is difficult to complete easily. You have three options: 1) Go through the migration steps using 10.6 and then do an in-place upgrade 2) Stand up a new environment using the etc\hosts file to match URLs between your old environment and new environment, use the DR tool to migrate content to your new environment, and then upgrade your new environment. Finally, switch over when you are ready. 3) Use the Python API or other tools to migrate content between your 10.6 environment and your 10.6.1 environment. ... View more

What is the error when you validate the federated Servers in Portaladmin? If you were to use the services or admin URL you use to federate and check the machines list for each Server site, does refreshing a couple times return the correct machine names each time? ... View more

On the WA machine, can you reach https://computername.domain.LOCAL:6443/arcgis/rest/info/healthCheck? That's a health check URL and you can verify whether the WA can reach that endpoint. ... View more

There have been issues with certain characters in certificates causing problems during importing. I would contact Support and provide them information about your certificate. At the very least, Portaladmin should be returning meaningful error messages. ... View more

Are you running a backup of Server, or of Portal? You can't run a backup of Server through the Portal Administrator Directory. ... View more

What version are you using? There's a bug fixed at 10.6 where corrupt/missing thumbnails would cause exportSite to return a similar, but not identical error. Can you run the export with DEBUG logs and see if any more information is logged? ... View more

Glad I could help! ... View more

Do you have an HA Data Store? If so, check the Admin API and see if the standby Data Store is listed first under the list of machines, (when viewing the JSON response of the Data Store. If it is, edit the item and move the primary Data Store above the standby machine and try again. ... View more

Do you see any errors in the Portal logs? You may see something about a certificate not being trusted. What happens if you use the services URL which should be through a web adaptor or reverse proxy, (whatever is in front of the Server)? ... View more

The database is failing to start on the standby, which causes the problem: <Msg time = "2018-11-30T12: 36: 13,327" type = "SEVERE" code = "219999" source = "Portal Admin" process = "5480" thread = "17" methodName = "" machine = "Machine2 Host Name "user =" "elapsed =" "> java.lang.Exception: Failed to start the database server. The startup timed out. Please check the log file at \\ Machine1 \ portal \ logs \ database \ pgsql.log. </ Msg> Are the logs path actually set to a share, (\\ Machine1 \ portal \ logs \ database \ pgsql.log)? Where did you set the default portal directory to when installing the software? The directory should be set to a local path, (C:\arcgisportal, for example). If the database is getting created through a share, that's likely the problem. Take a look at the Event Viewer on standby which will tell you why the DB can't start. ... View more

Are the logs from primary or standby? I'm assuming from primary. Can you post the logs from standby as well? ... View more

Is this a VM? I'd create a snapshot first. We backup directories during the upgrade but it's a good practice just in case. But yes, try to stop Portal, uncomment that line, start Portal, and upgrade. I've never tried that so I don't know what will happen, but it's worth a shot. If that fails, uninstall and reinstall with the line uncommented and try again. Can you describe why you needed that value for the DR tool to run? ... View more

I'm surprised you didn't need to update the WebContextURL as Finnian O'Connor‌ mentioned. Portal will want to redirect to the internal machine name or privatePortalURL if the incoming request isn't from the WebContextURL. ... View more