Latest Contributions by JonathanQuinn

What do you see when you print?  Do you see requests going out to the service you're trying to print? ... View more

Sure can!  You can use Python to parse the logs by querying them, and then if it finds a certain code, (or just query the logs for a message code, for example code 17000), it can then stop and start the service, send you an email, whatever you'd like.  The two links to documentation contain code samples that can be easily modified.  This can run as a scheduled task within Windows Task Scheduler, see this help document or this blog post. ... View more

Paul, not sure if editing a post gives you a notification, but let me know if my updated post makes sense. ... View more

On the Server machine, download Fiddler, decrypt https traffic, and then either use the Run as different account command and run Fiddler as the ArcGIS Server Windows Service user, or sign onto the Server as that user and run Fiddler, then submit the print task again. ... View more

So just initial thoughts, trust the Windows Event Viewer first and figure out if you do have a resource problem on that machine.  You have an ArcSOC process using 2.4 GB, some vapm.exe process, (Kaspersky Anti Virus from a quick Google search) using 2.3 GB, and Portal using 9.2 GB.  I'm surprised at Portal using that much memory, and is the ArcSOC process a service?  You can turn on the Command Line column to check.  Anyway, take a look at the available memory on the machine, (both physical and swap/virtual memory), and see if those are the constraints on the machine.  To check the virtual memory, look at the Commited ration in the Task Manager:  Under your System > Advanced system settings > Advanced > Performance > Settings > Advanced > Virtual Memory, select Change and see if it's set to a Custom or Maximum Size, or if it's automatically managed by the system. ... View more

I've never seen that error indicate that an .msd is missing or unavailable.  When I've seen, that, it's very specific: In your case, I'd say it can find the .msd, considering it says it's connecting to the .msd within the logs.  Can you verify the .msd exists in that location? ... View more

There is no concept of  a "primary" and "secondary" machine for Server.  If App1 goes down, App2 continues to function normally, (as long as App1 doesn't have the config-store and directories stored on it). ... View more

Looks like this is resolved at 10.3: http://downloads.esri.com/support/downloads/other_/103-IssuesAddressedList.pdf BUG-000083324 - ArcGIS Web Adaptor unexpectedly unregisters or loses its configuration and resets to the default or blank configuration ... View more

If you enable Verbose logging, does more information turn up?  Maybe it'll show what it's actually trying to find, not sure what "the map" could mean in regards to what's needed to fulfill a request for a service. ... View more

Is that query layer?  I'm curious as to why there's a % sign in the table name: sdedb1.web.%gwstatmaster_staging ... View more

No, that's not possible, but you can register the ArcGIS Data Store as your managed data store and when you publish file geodatabase data and select feature access, it'll copy the data into the ArcGIS Data Store so it can be an editable feature service, (note that the linked documentation refers to enterprise geodatabases but the content is relevant to ArcGIS Data Store).  The data in the service will then point to the copied data instead of the original source data.  You can always edit it in ArcMap by creating a local copy for editing. ... View more

It sounds like the firewall would be a good thing to check.  If ports 6080/6443 aren't open between your machine and the machine where Server is installed and running, you won't be able to connect to Manager or the Admin endpoint through 6080/6443.  Can you reach the REST endpoint through 6080/6443?  Do you have the web adaptor installed, and if so, can you reach the REST endpoint through the web adaptor?  If you can, that'd again point to a firewall problem. ... View more

Sorry for the late response.  Are you still working on this?  To answer your questions: 1) unfortunately there are no config-files or registry settings that can be tweaked/looked at for the SSL settings and ports 2) I wouldn't think this is an environmental issue with the OS, but it could be.  Have there been any updates, changes or patches applied? 3) Did you import certificates to be used by 7443 or did you import certificates to be trusted by Portal? 4) There should be no problem unregistering portal 01, reinstalling, and re-registering it.  If portal 02 is the primary machine currently and you unregister portal 01, portal 02 simply becomes a standalone portal, retaining all of the settings, content, etc it always had.  Once you uninstall and reinstall portal 01, you join it to portal 02 and it will inherit all of the settings, content, etc that portal 02 has, and you're back to an HA configuration. I'm not sure what could have caused this, though.  Had you seen anything relevant in the portal logs on portal 01? ... View more

What version are you using?  Are the web adaptors on the same machine?  What authentication are you using, (anonymous, Windows authentication)? ... View more

Sorry for the late response.  What you're going to want to do is figure out why the Server can't connect to that map service.  To do that, run Fiddler on the Server machine as the same account that's running the Server Windows service, which allows you to see all of the http/https requests that account is sending and it's responses.  Once you try to print, you'll be able to see the request for the map service, and why it's failing. ... View more