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Hi @JonSwoveland, So if everything is on one server then you are out of luck, if you have a multi-tier system then you can upgrade each server at the same time, but the post-configuration will have to be done in order e.g. you can't register datastore before server etc. Regards Henry
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02-18-2021
10:04 PM
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Hi @HeatherHamilton, So a put command is where you write data to a attribute, so it is saying that it can not edit the attribute because some one else is working with it, I think this will occur in a versioned database. Kind Regards Henry
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02-18-2021
09:58 PM
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Hi @AlexPleyer, did you upgrade to 10.7 or 10.7.1, if you re-index can you confirm that the index goes to 0 then counts up ? in pre 10.7.1 the index broke every now and then. How To: Manually rebuild the index in Portal for ArcGIS (esri.com)
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02-17-2021
11:20 PM
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Hi @WenliYang, so the main problem is the ArcSOC's not starting up this is why all the services are missing in ArcGIS Server. If you have antivirus on the server you can go trough the logs and make sure the antivirus is not blocking ArcGIS paths stuff like pkill.exe for a test you can also stop the antivirus and see if ArcGIS server is starting up. Something might have corrupted in the back-end so you can uninstall and then re-install the ArcGIS Server +- 1 hr effort, the uninstall will remove most of the application files but not the content and hopefully also the component that is causing the problem and if you uninstall and re-install to the same directory then you will not have data loss but please make a backup before hand. On the startup process if you open task manager does the ArcSoc spin up and then spin down ? If you set the logging to debug do you see any information in the logs? It might just be that failed service that is crashing out the system. If you are on maintenance you can also contact you distributor to send out a technician to have a look at the system, it is always good to have a pair of eyes on the issue. Kind Regards Henry
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02-17-2021
11:05 PM
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Hi @WenliYang, In 10.8.1 they added new features where a you can add a data source out of portal this is the connection you are seeing in Site -> Data Store. the connection is managed out of portal that is why the delete function is grayed out . On start up is the server loops trough all the services starting them and then stopping them when it is done. I think this process is being interrupted probably by the aborted publishing that causes some sort of problem. It might also be the .rlock files, I have seen if there crash and they did not get removed the system will not start correctly. Just make a backup of the system and then stop the server and delete all the .rlock files. Is your ArcSOC spinning up ? this is the actual services for non-hosted services. Then you can remove the datastore links -this just removes the link to the datastore it does not remove any data- to just check if the problem is stemming from ArcGIS for Data Store. and re-register the connections afterword's
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02-16-2021
10:19 PM
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Hi @WenliYang, First thing I would do is to check if the psychical services are still present C:\arcgis\arcgisserver\config-store\services C:\arcgis\arcgisserver\directories\arcgissystem\arcgisinput If these folders are still present then probably the folder permission was lost, Right click the arcgisserver folder go to security then advance and add your service account again also check if you service account is still working correctly. You can also use the Configure ArcGIS Server Account to re-apply the folder permissions Hope it helps Henry
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02-15-2021
09:44 PM
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Moring @MarcusAndersson, On your question I think yes, the PublishingToolsEx tool spins up when publishing a GDB, it is not tied to the ArcGIS for Desktop app , I think the PublishingToolsEx is more a legacy component. Have you tried to spin up a new vm with a ArcGIS server that is federated and publish to that server? if this works then the corrupted part is definitely with ArcGIS server if it fails then it might be portal. So usually when I uninstall and re-install and the error persists the corruption is either in program files or in the content. My last resort method is as follows, backup the ArcGIS server and program files dir, uninstall and delete the program files ArcGIS C:\Program Files\ArcGIS\Server , this breaks the link to your existing system but we can recover that. 1. Rename the arcgisserver dir e.g. arcgisserver_old "the one with the config-store" Re-Install ArcGIS Server to the same dir. 2. Now we want to rebuild the links to portal and any data dirs. go into the backup and copy any folders that are missing in the new system. "only Folders". Go trough the folders one for one . the folders are config-store C:\arcgis\arcgisserver\config-store\data\{sub-dirs}\ C:\arcgis\arcgisserver\config-store\security "*special notes see below" C:\arcgis\arcgisserver\config-store\services "*special notes wait till after fist test" directories do not copy over system and utilities form the backup this is internal system folders. C:\arcgis\arcgisserver\directories\arcgiscache "*special notes wait till after fist test" C:\arcgis\arcgisserver\directories\arcgisjobs "*special notes wait till after fist test" C:\arcgis\arcgisserver\directories\arcgisoutput "*special notes wait till after fist test" C:\arcgis\arcgisserver\directories\arcgissystem\arcgisinput "*special notes wait till after fist test" config-store\data drill down and copy folders in the above dirs config-store\security only copy security-config.json this is the federation and replace the existing file. config-store\services do not copy over system and utilities form the backup this is internal system folders. NB Re-apply the service accounts to the ArcGIS server after the copy process . First Test if everything went well you will have a empty ArcGIS Server that is federated to you system with the existing federation, now do you publishing test on the empty system. Now I have seen on upgraded systems that misplaced files can land in the content store and cause funny errors that is why we do the first test with no content. if this works then copy the content back and test again if it fails then it is a indication that something is misplaced in the content and if it works great. Hope it Helps Henry
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02-11-2021
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Hi @LisaT, I don't know how comfortable you are with coding but it is quite simple to achieve with the ArcGIS Api for Python and it is all free. index | ArcGIS for Developers This is how you do it Upload your CSV the first time to create the service in the new service get the url displayed at the bottom of the page add /0 if there is only one layer in the service Here is the code that you need if you run this in ArcGIS Pro not setup is required from arcgis.gis import GIS from arcgis.features import Feature from arcgis.geometry import Point from arcgis.features import FeatureLayer """ # Read the CSV and build the rows to append """ rows_to_append = [] # Read the csv and build the rows to append with open('upload_data.csv', 'r') as read_file: # path should be full if the csv is not in the same folder c:/mypath/upload_data.csv lines = read_file.readlines() heading = True for line in lines: line = line.strip('\n') if heading is True: print(line) #heading heading = False continue print(line) # Records record = line.split(';') # splits the rows into parts # build record to append row_to_append = {"name": record[0], "surname": record[1]} # Create Attributes geometry_point = Point({"x": record[2], "y": record[3], "spatialReference" : {"wkid" : 4326}}) # Create Geometry rows_to_append.append(Feature(attributes=row_to_append, geometry=geometry_point)) """ # log into AGOL and append new rows """ con = GIS('https://arcgis.com', 'username', 'password') # log in to AGOL # connect to the layer to append layer_to_append = FeatureLayer('https://services.arcgis.com/nZAAAAAAn0yqFPN/arcgis/rest/services/upload_data/FeatureServer/0', con) # view Current Rows view_rows = layer_to_append.query(where='1=1') for row in view_rows: print(row) # append new rows result = layer_to_append.edit_features(adds=rows_to_append) print(result) # view all rows view_rows = layer_to_append.query(where='1=1') for row in view_rows: print(row) Hope it helps Henry
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02-09-2021
10:49 PM
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Hi @Katie_Clark, I don't know where you edited your home page either in the index.html directly or the Home Page Tab in portal, I know the location has changed of the index.html between 10.6.1 and 10.8.1 the current location is here, this file was probably changed during the upgrade and any JS does not get moves to the new location. "C:\Program Files\ArcGIS\Portal\framework\webapps\arcgis#home\index.html" If you edited the Home Page Tab then just try to re-apply the html the footer tick also gets turned of during upgrade if I recall correctly. Have a look at these two locations under the Home Page Tab
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02-08-2021
09:28 PM
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Hi @zx, so it looks like you are using SAML with SAML you will always have the token that you have to past in and for automation you have to use a built-in account. if your login looks something like this blue button for SAML e.g. you windows and a ArcGIS login below then you have mixed mode setup for portal, otherwise you only have SAML. your admin can find the setting under security if they are willing to turn mixed mode on. If you have mixed mode then ask you company to create a normal portal user not SAML then move the content there and login normally Windows Authentication IIS ```python``` from arcgis.gis import GIS gis = GIS("https://your_dns/portal") print(gis.version) ```python``` Built-In ```python``` from arcgis.gis import GIS gis = GIS("https://your_dns/portal", username, password) print(gis.version) ```python``` Kind Regards Henry
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02-07-2021
10:38 PM
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Hi @CharlesColeman, So what I meant buy cutting them out is just to just do a "cut and past" . I would usually just make a backup folder in a location that is not in the ArcGIS server folder structure and move the cache there, by moving it you are taking it out of the backup process. mv ~/Downloads/your-file.txt ~/Documents/ If you decide to just delete the cache, you would need to log which services are using cache and what there levels are. https://your_dns/webadaptor/manager/service.html?name=SampleWorldCities.MapServer You can safely delete them out of the manager upgrade and then recreate them just note that re-creating them will take a few weeks I think for 57 terabytes. I would just take screen shots of the services and then after the upgrade re-create the settings. Here is a link Create a map cache—ArcGIS Server | Documentation for ArcGIS Enterprise Kind regards Henry
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02-04-2021
10:54 PM
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Hi @zx, Can you give me some more information, maybe a sample of you script also do you log in with a domain account automatically e.g. SSO or do you use your phone, some screen shots will help me understand.
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02-03-2021
10:14 PM
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Hi @CharlesColeman, So when you upgrade ArcGIS server makes a backup of you configuration and content store and this includes you cache, the cache can be quite large on windows they are located dir...\arcgisserver\directories\arcgiscache Just cut them out upgrade and place them back or rebuild the cache. Kind Regards Henry
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02-03-2021
10:03 PM
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Hi @TL2 So in ArcGIS Pro when you open pro do you log in if yes there is a tick box remember me if you tick that then Pro does not log out of the scripts and I think it will also depend if you are using a floating license or a ArcGIS online named user. If you are not using arcpy like @DanPatterson mentioned then you can just download Anaconda or Python and install the ArcGIS package. Regards Henry
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02-02-2021
10:11 PM
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Hi @zx, The buil-in identity provider is the login system that comes by default e.g. when you log in using the below part this is using the buil-in identity provider when domain authentication is not setup. On the ArcGIS API for Python . You can still use it you will just have access to your own content when you are not Administrator.
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02-02-2021
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