Latest Contributions by ColinLawrence

Hi @MitchellGrafstein we are looking at a potential workaround that we can push in the meantime. This would come in the form of a beta build so consider joining the field maps early adopter community if you are not already a part of that. If everything goes smoothly with that a fix would be a part of the 24.3 update coming in early/mid November.  This issue is not specific to Enterprise as it can happen to any one "portal" including ArcGIS Online. This is why people are able to log into other portals (like a QA environment) or a different ArcGIS Online organization. Its related to the caching of credentials on iOS.  ... View more

Thank you for confirming this @MitchellGrafstein . That behavior matches what we started seeing as well. ... View more

A fix for relative date filters has gone into the latest runtime (200) update. Unfortunately, the current generation of Field Maps is still on runtime 100.x. Field Maps will incorporate this new version of runtime within the next few major releases (hopefully early 2025) and this will address the problems using relative date filtering. I hope this update helps.  ... View more

No problem, I understand peoples main concern is getting back up and running as soon as possible. We are just trying to gather as much information as we can. We may potentially have a device in the same state but we can log in to other Portals and AGOL successfully, it is only stuck on this error message when hitting a specific Portal. Its likely most customers only ever hit one portal so just trying to determine if we are really in the same state. Thanks! ... View more

If they havent reset the device already, or if there is another device showing the issue, are they able to tap Sign in to ArcGIS Online and get to the authentication screen? Or if you happen to have another portal you can attempt to connect to. We are trying to determine if the issue is tied to a specific portal being in a "stuck" on a device.  ... View more

It could be unrelated to the crash the other person was seeing. If you remove the Arcade you mentioned previously, does it still crash on those devices?  ... View more

Hi @Y_Chau , are you seeing this issue when creating a specific profile with the same inputs or can your reproduce it using different inputs when creating the Profile? Can you provide an example Profile where you are experiencing crashing? Also, let me know the device you are using and the OS version.  ... View more

@MichaelaTuell has anything changed on the device between the last time it was used and today? i.e. did you update Field Maps or the OS version? ... View more

Are you using the category field to define teams? There have been talks about expanding the filter capabilities relating the the tracks feature service and its views. Whether those things may occur in Track Viewer or somewhere else is TBD. In essence, you want to create Track Views that are specific to a certain category and perhaps have users in another organization be able to view the tracks within this View. Does this summarize it well? ... View more

Hi @Ade_Bruijn , is the other organization you want to share with a partnered (or distributed) organization connected to yours? ... View more

HI @AndrewPadilla , this is indeed still the case and as far as im aware will not change. Sync, across the platform, is not designed to check for changes in the layer schema and download any changes. Modifications to the data schema will typically break any outstanding replicas. It is best practice to "check-in" all replicas and remove offline areas before making these types of changes.  ... View more

Hi @G-Palmer , can you confirm the iOS version and Field Maps version this device is running and when this issue started occurring for them? Is the same user able to sign in to their ArcGIS Online account via the Browser on this same device?  I suggest reaching out to esri tech support in the meantime who are aware of this issue and are gathering details.  ... View more

Are you able to create a new track view and see the data in Track Viewer? It seems like the Track Viewer app cannot find the source of that after you upgraded. If you are comfortable capturing traffic using network tools (F12) you can reload the page and see if a more detailed error is reported in the network traffic.  ... View more

@EduardoDC Are you able to get to the underlying Location Sharing feature layer and/or Views and view them in a map? Do you have admin level permissions in your portal? ... View more