Latest Contributions by ColinLawrence

Not really sure to be honest as it is not my expertise but there are some differences where it could be factoring in. The shapefile is going to be published as a single standalone layer whereas the layer in your GDB could contain relationships with other layers and tables (and attachments) that would be published along with that layer in the same service. Shapefiles also do not support the storing of Subtypes and Domains so if those are being used in you GDB layers, that would be another difference in what gets published with the service. You could try copying the layer to a new geodatabase and publishing that new copy. ... View more

Good to hear things are working for you now. So it sounds like potentially a setting at the Geodatabase level was causing this issue. If you decide to dig into this more at a later time let me know! ... View more

If you are working in ArcGIS Online, are you able to share the Map and feature service(s) to a Group and invite the user "arcgisfieldmaps"? That way I cant attempt to reproduce the problem and see if I can debug what is happening. If you are using Portal please let me know which version.  ... View more

Do you mean the troubleshooting log is pointing to a specific layer, and that layer is one you published from Pro? Is there anything unique about what is in that layer and have you tried republishing (or publishing another copy of it) to see if you can reproduce still? Just to get the whole picture, are you creating layers from scratch in Designer or using a template? ... View more

Hi @VickyFu , are you seeing a consistent sync failure on a given map (or data used across multiple maps)? There are scenarios where you might see a sync failure message but the data is actually sync'd back to the service successfully. Are you using attachments, and if so, are all of your attachments added client side making it back to the service? The sync failure can also happen when downloading the most recent changes from the service as the sync process is bidirectional. Let me know if you are still seeing consistent problems with syncing and we can troubleshoot further. Thanks! ... View more

If you are the owner of the service you can add the extra layer you want to include (alongside the existing layers) and overwrite the service from the Share tab in Pro.  ... View more

Hi @NikkiCronyn , its still something we plan to work on but it is not within the next release or two. Are you able to use Survey123 as a workaround for now? ... View more

It is reassuring that it is working better with battery optimization on for you.  We are still reviewing the logs you have sent to see if we can get a better sense of might be happening when you are seeing the gaps ... View more

HI @StevenVanderploeg , have you been able to reproduce this with multiple MMPKs? What layer type(s) are a part of the problematic MMPK and which had the big integer field? What version of Field Maps and platform are you seeing this one? I will see if I can replicate this problem. Thanks! ... View more

Thank you for providing some additional context and logs. During the periods you outline, particularly on 11/16 15:20 and on, were you consistently offline? There are some periods where I see track uploads occurring but it does not seem consistent with what I might expect.  Can you try testing with battery optimization turned ON and let us know if you have the same issue? The changes we added for the track line generation were built around some of the logic that only exists when battery optimization is turned on. You asked about this in an earlier comment so I apologize for not pointing this out earlier but your logs helped pinpoint that this might be a contributing factor.  ... View more

Hi @JFujikawa thank you for the detailed response. Just to clarify, are you seeing any gaps in the track points that are being uploaded to the tracking service? You mentioned they showed up in AGOL but I wanted to be sure that there were no gaps in what is being uploaded and viewed online and that these are only occurring when rendered on your mobile device. We shouldnt be seeing the same frequency of this rendering issue once updated to 24.3 so i'm a bit surprised. I'm wondering if the mock provider is adding another variable here; we can look into that.  Are you able to export the troubleshooting logs from the device and share them? Bonus points if you can pinpoint the timestamp for one or more of the gaps you see in the tracks so we can line it up with that is happening in the logs.  ... View more

I tried setting Edge as the default Browser on my Android 14 device and I am able to log in to ArcGIS Enterprise successfully. There are still a lot of variables in play still (settings in Edge or Enterprise) so its hard to say what is really happening without being able to reproduce the problem directly. Feel free to message me directly if you want to continue digging into this.  ... View more

Field Maps uses the devices default browser to complete the authentication process. It could mean something with Edge is blocked in your Enterprise setup or at least the original error message you shared seems to indicate something along those lines. Do you know if other devices are using Edge and are able to sign in? ... View more

Hello @AbiDhakal , Did this just start occurring today as far as you are aware? Are you able to log in to a different account on this device? Are you signing in to ArcGIS Online or Enterprise? At what point do you see this error? Thanks! ... View more