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Hi @Y_Chau , are you seeing this issue when creating a specific profile with the same inputs or can your reproduce it using different inputs when creating the Profile? Can you provide an example Profile where you are experiencing crashing? Also, let me know the device you are using and the OS version.
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09-18-2024
10:35 AM
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@MichaelaTuell has anything changed on the device between the last time it was used and today? i.e. did you update Field Maps or the OS version?
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09-13-2024
03:00 PM
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Are you using the category field to define teams? There have been talks about expanding the filter capabilities relating the the tracks feature service and its views. Whether those things may occur in Track Viewer or somewhere else is TBD. In essence, you want to create Track Views that are specific to a certain category and perhaps have users in another organization be able to view the tracks within this View. Does this summarize it well?
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09-13-2024
02:38 PM
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Hi @Ade_Bruijn , is the other organization you want to share with a partnered (or distributed) organization connected to yours?
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09-13-2024
12:42 PM
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HI @AndrewPadilla , this is indeed still the case and as far as im aware will not change. Sync, across the platform, is not designed to check for changes in the layer schema and download any changes. Modifications to the data schema will typically break any outstanding replicas. It is best practice to "check-in" all replicas and remove offline areas before making these types of changes.
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09-12-2024
05:11 PM
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Hi @G-Palmer , can you confirm the iOS version and Field Maps version this device is running and when this issue started occurring for them? Is the same user able to sign in to their ArcGIS Online account via the Browser on this same device? I suggest reaching out to esri tech support in the meantime who are aware of this issue and are gathering details.
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09-12-2024
05:07 PM
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Are you able to create a new track view and see the data in Track Viewer? It seems like the Track Viewer app cannot find the source of that after you upgraded. If you are comfortable capturing traffic using network tools (F12) you can reload the page and see if a more detailed error is reported in the network traffic.
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09-12-2024
12:01 PM
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@EduardoDC Are you able to get to the underlying Location Sharing feature layer and/or Views and view them in a map? Do you have admin level permissions in your portal?
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09-12-2024
09:51 AM
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2
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1220
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Hi @IngridHogle , those would typically mean there is a notification that has not been cleared. In my experience that notification is typically tied to a map area download and sync process. If you swipe down from the top of your device, to show the notification tray, you will likely see some Field Maps notifications there. You can swipe them away individual or clear all of your notifications at once.
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09-11-2024
01:13 PM
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1
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Hi @Ade_Bruijn , Can you provide some additional info about the workflow you are trying to accomplish and how it might be used? Is it for others to consume/report in other organizations or do they just need to view tracks, etc?
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09-05-2024
08:44 AM
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2
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@lizmsnow The null default could be the problem based on the error in the first screenshot; I assume the timestamp on that error lines up with when you are crashing? The second screenshot is unrelated.
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08-19-2024
09:26 AM
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1
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883
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Hi @HeatherBrittonCoRD , what is the authentication type used for your Portal? Does clearing the cache in the Browser prevent the auto-login from occurring?
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08-19-2024
09:20 AM
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833
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Hi @lizmsnow , does this crash only occur for you with this specific configuration (on a line layer that is only enabled for attribute updates)? Have you investigated if a certain attribute/field is causing the crash when updated? If so, what type of field is it? Also, if you notice any errors in the logs please share them.
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08-15-2024
10:45 AM
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1
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The mobile devices being used are iPads, searching for tax parcel ID #'s. And the layer with the parcel IDs is set up for search, correct? I would just want to make sure its not latching on so some coordinates or address that would fall outside of the extent. Things do seem to point to the tpkx as the culprit however we cant rule out the app incorrectly showing this error for some reason. If you happen to have an Android device available to test if the error can be replicated on that device, it might help complete the picture. I would review the tpkx extent and also the ensure all of the scales/levels have been built.
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08-14-2024
03:45 PM
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0
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1092
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@CelinaR are the properties they are searching within the extent of the sideloaded basemap? The map view is restricted base on the extent of the basemap in the map when taken offline and you would expect a message like this if a location/feature fell outside of the bounds of the offline area. I would assume this is not the case if you cannot reproduce the same thing in offline mode but its worth double checking. Also, what devices is this happening on and what is the search parameter being used (address, attribute, etc?)
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08-14-2024
01:44 PM
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