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If you have experienced the Problem: Starting ArcGIS pro Returns a System Clock Error after Upgrading to ArcGIS pro 3. the following is a solution that may work and may not require contacting Esri support. We have ArcGIS Pro 3.3.1 installed on a windows virtual machine with a Single Use license. The system clock error appeared after having to revert our machine using a snapshot after a windows update failure. Prior to reverting, the Pro install and licensing worked. It was not caused by upgrading, in contrast to the post above. After reverting to an earlier VM snapshot the clock error appeared ("The system clock is incorrect. Please set your clock to the current date and time."). In addition we could not Authorize ("All requested features have already been authorized on this machine") or Deauthorize ("There are no Single Use licenses to deauthorize on this machine") the licensing. Setting the clock did not clear the error. A full uninstall and reinstall did not clear the error. Esri support helped fix this but nothing needed to be done by support staff. As the post indicates there is an issue in FlexNet. To fix, we canceled our existing Single use license and created a new Single use license; deleted the C:\Program Files\FlexNet folder; opened Add/Remove Programs and ran a Repair on ArcGIS Pro. After the repair the clock error disappeared and we were able to use the new Single use license to authorize the software.
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02-25-2025
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We included a logo on the splash screen of a new dashboard and added a URL link to our agency web page. There is a border around the logo that is visible upon loading the splash screen and disappears if the user clicks anywhere. The border seems to be associated with adding an Image URL to the logo in the splash screen configuration. If the logo does not include a URL, the border does not appear on the logo, but shifts down to the next weblink on the screen. In this case the link to the fishing regulations. We also have a button to reopen the splash screen once the user clicks OK. When reopened the border is not visible. Once the page is refreshed, the border reappears. This border highlights the "active cursor" since if you click enter without clicking the mouse the link to the page is activated. It seemed this might be related to Web Content Accessibility however, there is nothing on the Dashboard Splash Screen help indicating this. Is this expected behavior?
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02-04-2025
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@vijaybadugu I'm not entirely sure what you are asking. However, I also recently wanted to test webhook functionality. I have found a bit of a delay in this process. My experience using Create a hosted feature service webhook follows. Hope it helps. I created a webhook on a feature service using the FeaturesCreated action. For the HookURL I used, Svix Playground a free webhook testing site to create a unique playground with its own token On creation, the playground registered an immediate get request, which I assume is Esri validating the url I then created a series of features in my feature class Timing for the webhook post to show up in the playground ranged from 2 to 10 minutes. The playground response body is blank, so the webhook notificationStatus page logged a Server Response = No Content; The time for this notification to show up on the notificationStatus page ranged from 20 to 30 minutes. The timestamps on the notificationStatus page can be converted using: Epoch Converter - Unix Timestamp Converter From the playground you can evaluate the changesUrl. Following the steps in the above "Create a...webhook" link, you can follow the changesUrl to the statusUrl and download the json via the resultsUrl One other note: in working through testing to a secure internal, and therefore inaccessible, hookUrl the notificationStatus took quite long time to show Invoked Successful? = No and Server Response = The remote name could not be resolved: *serverURL*
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02-03-2025
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@JanPieterBoerden This idea would eliminate confusion and assist in troubleshooting as noted in this post Solved: Re: ArcGIS Online Webhook "notificationStatus" rel... - Esri Community. Update: I still think this is a good idea, however in the interim, I did comment here (Re: Webhook Tester using Survey123 - Esri Community) on using a webhook testing site to learn more about the black box.
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01-31-2025
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@WilderNiss1 Yes, that is my understanding. I don't have time to look into it/test right now but my approach to nested functions that are being difficult is stepwise testing. If you create a series of test S123 fields you can verify each set of choices at the most nested level first. Once that works, then copy it up to the next level in a new field, and repeat until the top or most outermost level is reached. Usually, these types of syntax errors have a simple solution, but looking at them all makes them hard to decipher.
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01-31-2025
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@WilderNiss1 Your OR statements are mixed. In your first lines you use (${deliberate_new_nest} = "unk" or "no") which is a list of values separated by or . The last lines use (${deliberate_new_nest} = "unk" or ${deliberate_new_nest} ="no"). I think S123 may require the later approach where each value is preceded by the @{field}= .
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01-30-2025
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@coryeicher It appears that the notifications are for failures: Notification Status | ArcGIS REST APIs | ArcGIS Developers . If your webhooks are performing then it seems this is expected. For troubleshooting it would be nice if the notification status could be set to log successes and have a log size setting.
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01-30-2025
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@GEOKIDwe have experienced similar behavior. We also have a 10.9.1 enterprise install, and run a stand alone server on a LinuxOS. I'm intrigued by your comment about spontaneous crashes around midnight. We applied 3 patches in early August and the Server service has since failed 3 times over the 6 weeks. All failures have occurred between midnight and early AM. Our staff haven't had a chance to look into the issue in detail so I unfortunately don't have much to offer except solidarity! Patches applied: ArcGIS Server Map and Feature Service Security 2023 Update 1 Patch (esri.com), ArcGIS Server Hosted Services Restart Patch (esri.com), ArcGIS Server 10.9.1 Utility Network and Data Management Patch 6 (esri.com
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09-24-2024
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@ThomasHamill Thank you for the solution and link to related post.
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08-20-2024
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This issue has been confirmed by Esri support as a bug. BUG-000156682
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03-17-2023
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Thanks for the reply @Richard_Purkis . A support case has been logged and an analyst is working on it, but resolution has not been provided. Additional evaluation has shown that Member Settings for groups exhibiting this behavior is “Who can be in this group? = Any organization’s members” and "Who can view this group? = Only group members". Other groups where this behavior is not present do not have this combination of settings, or if the one of the problem settings is changed the error does not occur.
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03-09-2023
10:08 AM
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As an Administrator for our ArcGIS Online organization, I occasionally help manage group membership. Recently my ability to manage group members has changed. I am no longer able to view the member tab for groups I am not a member of. When I click on the Members tab for a group I am not a member of, the browser shows "loading" but never loads and does not return a message. The browser dev tools returns the following error: {"error":{"code":400,"messageCode":"COM_1202","message":"Request user does not have access to the group(s): a868475572ec4e8d897f4a290c091a89.","details":[]}}". Once I am added as a member behavior returns to normal. Other roles with the assign members to group rights are able load the member page. As "Groups - Assign Members" is listed in the Privileges for the default Administrator role granted to roles, I assume this is a bug. Posting here in addition to logging this as a support case. Has anyone else experienced this or have any additional insight?
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03-06-2023
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@Anonymous User try clearing your registry keys using the Clean uninstall of ArcGIS Pro - Esri BeLux instructions to fix the path to your python install. If this is the problem you may not need to do a reinstall. Failure behavior includes: Analysis -> python window - fails to initialize interpreter, arcgispro-py3 python environment cannot be cloned in package manager, running python command prompt from start-> arcgis returns "cannot find path" (our example was pointing to "C:\Users\****\AppData\Local”). However, if you navigate to your python install location you can start the python.exe and another user logging onto the machine can use python in Pro without errors. The python command prompt runs the "C:\Program Files\ArcGIS\Pro\bin\Python\Scripts\proenv.bat" file running "C:\Program Files\ArcGIS\Pro\bin\PythonEnvUtils.exe" to retrieve the python environment from the registry. The environment is set in the PythonCondaRoot from either Computer\HKEY_CURRENT_USER\SOFTWARE\Esri\ArcGISPro or Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Esri\ArcGISPro . In our case a new machine based install had a conflict with the prior user based install for the conda root entry. Simply renaming the ArcGISPro folder under the CURRENT_USER registry fixed the issue. This does not require admin privileges. Make sure you do not have an offline license per the clean uninstall instructions. Good luck!
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02-10-2023
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I cannot create a template using letter drives pointing to data from a gdb, it always copies the data. I do not have share outside organization, or preserve toolboxes or history checked and am using Pro 3.0.2. @KoryKramer the "Create a template to use on multiple computers" instructions say "it's recommended that you add network folder connections as UNC paths". They do not say required, in fact it says "the connection is stored in the template with the drive letter". Thus the article makes it seem that using letter drives, without copying data, is possible. @JDSF_PeterRowland posted on this issue as well (ArcPro Project Templates-whats the deal? - Esri Community). UNC path templates do work without data copying. However, I have users scattered across the state accessing data from a suite of servers, but every user accesses our GIS data from a single common letter drive regardless of the server name. I cannot make a single agency template to reference the letter drive. To make UNC templates work, I would have to create a new template for each different server. Is there a way to get letter drive templates to work without a data copy? If not, please correct your online help to accurately represent capabilities.
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12-12-2022
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Deleted suspect problem columns from the csv referenced in the pull data function. After republishing the error dissapeared.
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10-26-2022
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