Latest Contributions by RussRoberts

Not a problem. Glad to hear your problem has been resolved! Cheers Russ ... View more

What are the versions of the app you are using? and.. Can you share publicly this map for a temporary time? I would like a second to check it out and if it is an issue I will check to see if this issue has been fixed for the next release. Thanks Russ ... View more

There seems to be an issue with the default orange symbol being used for some reason. I just changed the symbol for the orange point symbol layer and saved off the map on my account(I will delete the map once this issue has been resolved) and the points now show up within the app. http://www.arcgis.com/home/webmap/viewer.html?webmap=0214dc1d38ba414c89d67d11ba037ee2 ... View more

could you post the link or give the map name/tags Thanks!! Russ ... View more

Hey Could you share this map temporarily so I can see the issue? Thanks Russ ... View more

Hey Eric, Could you turn on the feature service capabilities for that service and try using that in your JSON with security turn on and off and see if you get back the correct popup? Thanks Russ ... View more

Hey Eric Here is what I am thinking what the issue could be: It is looking like in the JSON you are using a map service item within your webmap. The service this item is referencing is changing once you go from unsecured to secured and might be breaking something along the way. I think you should add the map service into the webmap directly by going through Add>Search for layers> In a Server(select this from the drop down selection) and paste the unsecured service into the search box below it. Or doing the Add>From the Web>Enter Service URL(doing it this way you can post in basic and digest secured services into the map) Then config the popups like you have done before on the service and save off the map and extract the JSON. Then switch out the URLs(if there is a change to the service url when security is turned on) and create the webmap on your mobile content server. I think this will solve your issue. Let me know if it works out for you. Russ ... View more

When you brought the map services into arcgis.com did you enable the popups and save the configuration of the popups and then save the entire map and then extract the JSON. Could you post the JSON you extracted? You can remove the services and any other sensitive information contained within the JSON. Thanks Russ ... View more

Those properties shouldn't affect the popups within webmap and can remain within the JSON. The switch from unsecured to secured shouldn't affect the popup. Make sure the data schema being used between the secured/unsecured is mirrored. Just a couple of questions: What type of security are you using? What type of services are being used? Are you using a map service item? Thanks Russ ... View more

Check your server output directories under your service properties to make sure they are pointing to the correct location. Let me know if this works out for you. Cheers Russ ... View more

Hey Matt You'er right. Map services are only viewable/identifiable while the feature service will allow the user to perform edits on existing features or collect new features. Russ ... View more

Try this JSON. {   "operationalLayers": [],   "baseMap": {     "baseMapLayers": [{       "id": "BingMapsAerial",       "opacity": 1,       "visibility": true,       "type": "BingMapsAerial"     }],     "title": "Bing Maps Aerial"   },   "version": "1.3" } Also i noticed you are using the 1.1 version of the webmap JSON format. You will also need to define popups for your map and/or feature services being used within the map to be able to identify your features if you are using the ArcGIS for iOS app version +2.0. This thread  will help you in defining your popups. Let me know how this works out for you Cheers Russ ... View more

Here is a sample of popups for a polygon feature service. It has chart samples, image media, attachments, and field visibility. Let me know if you have any further questions. Cheers Russ ... View more

Glad everything has worked out for you Deya. I will post the update doc on this forum thread and will also throw up an update on twitter(RussNL) and on the ArcGIS Mobile Blog. Cheers Russ ... View more

I forgot to attach the image in my previous post to show you where you can locate your itemID. Here it is. Cheers Russ ... View more