Latest Contributions by KellyGerrow

Hi Tony, Do you need to change the actual layer name or do you need to change how it appears in a web map? You can update the item name which will update the service layer name or update both the service name and layer name in the web map using the rename functionality. This will also update the layer and service name on the item. ... View more

HI John, Thanks for the update. In order to change the service type into multi-part features, the geometry of the service would need to be mutli-part. This isn't usually a default geometry type in ArcGIS Online and must be set on service creation. Thanks for sharing how you solved the problem. -Kelly ... View more

Hey Joseph, I'm happy i was such a help If you run into a similar issue, I'd suggest getting in touch with support so they can diagnose the issue further. Thanks, Kelly ... View more

Can you share a link to the web map? Are you sharing the web map or an application? -Kelly ... View more

Hey Joseph, You can create a group, invite my username (Karate_KElly) to the group and then I will be able to see your layer without it being shared publicly. -Kelly ... View more

Hi Brian, Storage credits are charged by the entire feature storage in the organization. As storage is allocated per organization within the infrastructure it isn't something that can be easily divided by user. The reason that the storage is not allocated to individual credit budgets is to enable access to feature services. Feature Services are generally live, work critical infrastructure. They can also be publicly accessible through public apps. If the owning users were to exceed their credit budget, we don't stop the feature services from working so users can still get the work done with their infrastructure.  In order to determine the actual storage size per feature layer, we provided this report. This will help administrators determine large feature services and who they belong to. Also, keep in mind that storage is only charged when the data is stored. If a service is uploaded and deleted 3 days later, you will only be charged for the time that the service data was hosted. We are always looking to understand more about what your needs are with ArcGIS Online user reporting, so thank you for your questions. Would it be helpful if you could understand a break down of each users contribution to credit consumption of storage credits? Would you want this information daily or as an overall monthly view? -Kelly ... View more

Hi Sue, Currently each attribute still needs an individual expression. Thanks, -Kelly ... View more

Hi Kevin, Where are you displaying the data? in a web map or web app?  For live data, check out this web application that doesn't require you to update the time extent when you data updates: https://www.esri.com/arcgis-blog/products/arcgis-online/sharing-collaboration/live-data-options-with-the-time-aware-temp…  -Kelly ... View more

Can you share your web map? If not, I'd suggest getting in contact with technical support. -Kelly ... View more

HI Candice, ArcGIS Online does not support hosting raster data. In order to add raster files to ArcGIS Online they must be published as an image service (ArcGIS Enterprise) or as a tiled service (created in ArcGIS Desktop) Some further information is available in this discussion Adding raster data to ArcGIS Online?  ArcGIS Online does have some configurable apps that use image services, check out this blog for more information about how to use the data once it is published: https://www.esri.com/arcgis-blog/products/configurable-apps/imagery/two-new-configurable-apps-for-imagery-april-2018/  -Kelly ... View more

HI Reece, When you are updating the symbology, are you doing this in a web map in ArcGIS Pro or to a specific layer in ArcGIS Pro? Are you re-publishing or over-writing the layer? -Kelly ... View more

Hi Mike, When you are editing a feature layer hosted in ArcGIS Online, you are editing web enabled geospatial data that is hosted on the cloud. This data is copied and published during the publishing process, resulting in a copy of the data residing in the ArcGIS Online databases. For this reason, after publishing your initial dataset, the source data won't be aware of any changes that happen to the feature layer. If you want to export a file geodatabase of the feature layer, try using any of these tools :  Use layers—ArcGIS Online Help | ArcGIS  Extract Data—ArcGIS Online Help | ArcGIS  -Kelly ... View more

HI Dave, Can you please contact Support Services to look into this specific issue? This way someone can look into the specific issue and log your information: https://support.esri.com/en/contact-tech-support  Thanks, Kelly ... View more

If you want to use the ArcGIS Online World Geocoding service, you can set it up to only access content from North America using a locator view: Geocoding and geosearch—ArcGIS Online Help | ArcGIS  The cost to generate locations using the world geocoding service in 40 credits per 1000 locations, so 800 credits for 20,000 stored locations. -Kelly  ... View more