Map service address after registering with web adaptor

[yockee]

Hi,

I have installed ArcGIS Server and published some Map Services. Later, I register ArcGIS Server to Web Adaptor and then I install ArcGIS Portal.

Then, In Portal, I want to see the address of my map services by clicking the Content -> Map Service, I see the URL like in the picture below :

When I type the address to a browser,it says that the map service can't be found. There is an error :

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

Now, when I remove "_waportal" string like : http://svrtbpnw12ahv11.xxx.com/arcgis/rest/services/publishedMXDs/Cables_Pipelines/MapServer , it works normally.

Then I notice that there is alternate address beginning with "HTTPS", like : https://svrtbpnw12ahv11.xxx.com:6443/arcgis/rest/services/Cables_Pipelines/MapServer. This address can be accessed normally too.

Questions :

1. Why is the address incorrectly typed with addition of "_waportal" string in the URL section of the Map Service property in Portal ? Am i missing  something during the registration to web adaptor process ?

2. What are the implication of registering web adaptor to the map services's addresses ?

Thanks

[Anonymous User]

Hi Yockee!

Would you be able to specify further on whether you configured your web adaptor to be called "arcgis_waportal" or just "arcgis"? Registering web adpator with ArcGIS Server is what allows us to go through the web adaptor rather than the 6443 endpoint. I've included some documentation for clarification: 

Accessing URLs with ArcGIS Web Adaptor installed | https://enterprise.arcgis.com/en/server/latest/deploy/windows/about-the-arcgis-web-adaptor.htm