Map crash runtime .Net 100.3

[AlexVelez]

Hi

I have a map app with SDK runtime .Net 100.3 and In some ocassions map freeze the complete application or sometimes crash and close the app.

This happen in diferent computers and this behavior is random and the only information that i have is in the output window of visual studio as follows :

Excepción no controlada: Esri.ArcGISRuntime.ArcGISRuntimeException: DirectX failure CreateQuery code = 0x887a0005:
c:\daily_r\rtc\runtimecore\c_api\src\mapping\map_view\geo_view.cpp(203) : error : Exception caught in RT_GeoView_pulse
en Esri.ArcGISRuntime.ArcGISException.HandleCoreError(CoreError error, Boolean throwException)
en RuntimeCoreNet.GeneratedWrappers.Interop.CheckError(IntPtr errorHandle, Boolean throwOnFailure, GCHandle wrapperHandle)
en RuntimeCoreNet.GeneratedWrappers.CoreGeoView.Pulse()
en Esri.ArcGISRuntime.UI.Controls.GeoView.Esri.ArcGISRuntime.Internal.IDxSurfaceSource.Pulse()
en Esri.ArcGISRuntime.Internal.HostedSurfaceElement.CompositionTarget_Rendering(Object sender, EventArgs e)
en System.Windows.WeakEventManager.ListenerList`1.DeliverEvent(Object sender, EventArgs e, Type managerType)
en System.Windows.WeakEventManager.DeliverEvent(Object sender, EventArgs args)
en Esri.ArcGISRuntime.Internal.RenderingWeakEventManager.OnCompositeTargetRendering(Object sender, EventArgs e)
en System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
en System.Windows.Media.MediaContext.AnimatedRenderMessageHandler(Object resizedCompositionTarget)
en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
en System.Windows.Threading.DispatcherOperation.InvokeImpl()
en System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
en MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
en MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
en System.Windows.Threading.DispatcherOperation.Invoke()
en System.Windows.Threading.Dispatcher.ProcessQueue()
en System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
en MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
en MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
en System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
en MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
en MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
en System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
en System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
en Esri.ArcGISRuntime.Internal.HostedSurfaceElement.SurfaceBackgroundUiWorker(Object arg)
en System.Threading.ThreadHelper.ThreadStart_Context(Object state)
en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
en System.Threading.ThreadHelper.ThreadStart(Object obj)

I need help please. what i can do?

[Jean-ChristopheBertolini]

Hello,

I have exactly the same problem in our application since switching to runtime 100 (we are using now the runtime 100.6). Are you planning to do something to avoid the crash of the application?

Thank you.

Esri.ArcGISRuntime.ArcGISRuntimeException
  HResult=0x80131500
  Message=Internal error exception. error creating vertex buffer!:
c:\daily_r\rtc\runtimecore\c_api\src\mapping\map_view\geo_view.cpp(1296) : error : Exception caught in RT_GeoView_pulse
  Source=Esri.ArcGISRuntime
  Arborescence des appels de procédure :
   à Esri.ArcGISRuntime.ArcGISException.HandleCoreError(CoreError error, Boolean throwException)
   à RuntimeCoreNet.GeneratedWrappers.Interop.CheckError(IntPtr errorHandle, Boolean throwOnFailure, GCHandle wrapperHandle)
   à RuntimeCoreNet.GeneratedWrappers.CoreGeoView.Pulse()
   à Esri.ArcGISRuntime.UI.Controls.GeoView.Esri.ArcGISRuntime.Internal.IDxSurfaceSource.Pulse()
   à Esri.ArcGISRuntime.Internal.HostedSurfaceElement.CompositionTarget_Rendering(Object sender, EventArgs e)
   à Esri.ArcGISRuntime.Internal.HostedSurfaceElement.<AttachRenderingEvent>b__29_0(HostedSurfaceElement instance, Object source, EventArgs args)
   à Esri.ArcGISRuntime.Internal.WeakEventListener`3.OnEvent(TSource source, TEventArgs eventArgs)
   à System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   à System.Windows.Media.MediaContext.AnimatedRenderMessageHandler(Object resizedCompositionTarget)
   à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   à System.Windows.Threading.DispatcherOperation.InvokeImpl()
   à System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   à MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
   à System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   à MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
   à System.Windows.Threading.DispatcherOperation.Invoke()
   à System.Windows.Threading.Dispatcher.ProcessQueue()
   à System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   à MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   à MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   à System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   à MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   à MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   à System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   à System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   à Esri.ArcGISRuntime.Internal.HostedSurfaceElement.SurfaceBackgroundUiWorker(Object arg)
   à System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   à System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   à System.Threading.ThreadHelper.ThreadStart(Object obj)

[BradyHoukom]

We ended up finding out that our application was running out of memory (32bit) hitting its 2GB limit and then when the runtime tried to execute an operation at the peak of memory usage it would fail with the message above. However, our message seems to be slightly different than yours but it is worth looking into. 

[MichaelBranscomb]

Hi,

Exceptions that end with a call stack including the line below typically indicate an out of memory error. To get a more detailed call stack you can follow the instructions in this blog post: https://community.esri.com/community/developers/native-app-developers/arcgis-runtime-sdk-for-net/blo... 

c:\daily_r\rtc\runtimecore\c_api\src\mapping\map_view\geo_view.cpp(1296) : error : Exception caught in RT_GeoView_pulse
 Source=Esri.ArcGISRuntime‍‍

Cheers

Mike