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How to get a detailed error message when offline sync fails?

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11-12-2014 12:58 AM
JuhoVainio
Deactivated User

After I've created an offline replica I try to sync the changes back to the server. I get an exception message saying "An exception occured: Error code '500' : 'Failed to synchronize.'" but I don't get any more information. I've googled for the error message and if I would do this from the ArcGIS Server's REST interface (web browser), I'd get more details.

Is this a limitation on the ArcGIS Runtime Desktop API for Microsoft .Net? Is there any way to get any more information on the exception? Maybe this could be implemented in the future release (inner exception maybe?).

The code worked yesterday but now someone has done something on the server and I'd like to know what's wrong...

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10 Replies
AnttiKajanus1
Deactivated User

Hey,

I assume that you have already turned all logging options enabled on the ArcGIS Server and seen what is logged.

It seems that you should make a official support request through your local distributor for this issue. That would be the best way to ensure that you get help with this.

With regards,

Antti

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