Can't Get theTechnical Support

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04-16-2020 08:20 AM
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I cant request technical support. All the information that I need to give in the sections appears "loading" and doesn't let me to send and describe my product. My consultant said I need to clear my cookies or I need to make sure my internet connection is good enough. I tried everything. I even try to send technical support notification on my mobile phone. It doesn't help. Can you give me an advice for this, thanks...

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Esri Contributor

Hi Gulnihal,

Sorry that you encountered this issue. Thanks for letting us know about it. 

We investigated, and we were not able to determine a reason you were having this issue

However, we checked this morning, and it appears that the issue has been resolved.

Can you try again, please, and let us know how it goes?

Thanks,
Teresa

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Esri Contributor

Hi Gulnihal,

Sorry that you encountered this issue. Thanks for letting us know about it. 

We investigated, and we were not able to determine a reason you were having this issue

However, we checked this morning, and it appears that the issue has been resolved.

Can you try again, please, and let us know how it goes?

Thanks,
Teresa

View solution in original post

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