Not Enough Core Licenses to Continue

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2
08-21-2021 06:54 AM
HayleyCleveland
New Contributor

I am trying to purchase 3D Analyst. I currently have ArcGIS Pro Basic and ArcGIS Desktop, licensed to one user (myself) within my organization. When I add it to my cart, this error pops up and won't let me check out. I use ArcGIS Pro and Desktop both, so I don't know why it thinks I don't have a license to use this. Any ideas? 

HayleyCleveland_0-1629554002208.png

 

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2 Replies
JayantaPoddar
MVP Esteemed Contributor

It would be wise to connect with your local Esri Distributor or Esri for more clarification and software purchase.

I am not suggesting anything else, for now.



Think Location
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IaraNascimento
New Contributor III

It could be that the licenses are concurrent and are already in use or you need to purchase the extensions. Check with your organization and Esri.

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