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Implementing ArcGIS – Operational Support Sessions & Activities

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07-03-2018 03:43 PM
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Implementing ArcGIS – Operational Support Sessions & Activities

2018 Esri User Conference banner

The Esri User Conference has many presentations and events with hundreds of topics covered. To help you find your way to the Implementing ArcGIS – Architecture & Security sessions and activities, we have prepared a more focused agenda.

                 

Technical Workshops (60 minutes)

 

Wednesday, July 11

 Room

10:00 am

Esri Best Practices: Supporting Your ArcGIS Enterprise Deployment

 17A

Thursday, July 12

 Room

2:30 pm

Esri Best Practices: Supporting Your ArcGIS Enterprise Deployment (repeat)

 5B

 

 

Visit the Implementing ArcGIS Showcase area to participate in…

 

Tuesday, July 10 9:00 am–6:00 pm – Located in the center of expo floor

Wednesday, July 11        9:00 am–6:00 pm – Located in the center of expo floor

Thursday, July 12 9:00 am–1:30 pm – Located in the center of expo floor

 

Engagement Activities (30-45-minutes)

July 10-12 – Register for an activity Now            Located in the Implementing ArcGIS Showcase area

Technical Support Customer Review

 

Description:

Meet with a Technical Account Manager to receive an all-encompassing report that shows all Technical Support usage (cases logged, bugs, and enhancements).

What to expect:

• Provide summary report of last 6 months of Technical Support usage.

• Review and discuss case activity, bugs, and enhancements.

• Provide recommendations and considerations based on the review

• Discuss ways to better leverage Technical Support.

• Provide guidance on services offerings that may be useful based on review.

Come prepared, please bring:

• Esri Customer Number on hand in order to provide the summary report. 

ArcGIS Monitor-Implementation Review & Discussion

 

Description:

Meet one-on-one with an ArcGIS Monitor consultant who will review and provide recommendations about monitoring capabilities.

What to expect:

• Review the customer’s specific monitoring configuration

• Analysis and interpretation of monitoring outputs

• Provide high-level feedback and initial capability recommendations

Come prepared, please bring:

• List of ArcGIS Monitor questions regarding their implementation

• Provide a report from ArcGIS Monitor for our consultant to review

• Obtain an ArcGIS Monitor evaluation license from their Account Manager to try prior to UC (if licensing isn’t already in-place).

 

 

Spotlight Talks (15 minutes)

Tuesday, July 10                                                           Implementing ArcGIS Showcase area

4:30 pm

Get a Second Opinion: Enterprise GIS Health Checks

Thursday, July 12                                                         Implementing ArcGIS Showcase area

12:15 pm

Reduce Risk with IT Governance

 

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