Select to view content in your preferred language

Post WebGIS DR restore error: Invalid Token for federated server

1381
5
06-22-2021 09:25 AM
WarrenMedernach
Frequent Contributor

Current environment:

  • 2 servers at 10.8.1, both running Windows Server 2016:
    • 1 primary hosting server running Portal, Server and webadaptors
    • 1 image server

I've completed a WebGIS DR restore to a new machine for our primary hosting server, and now when I try to federate the second server (Image Server) it is returning and error when it validates:

Error: The server at 'https://<FQDN of image server>:6443/arcgis/admin/info' returned and error. Server machine 'https://<FQDN of hosting server>:7443/arcgis/sharing/rest/community/self' returned an error. 'Invalid Token'.

WarrenMedernach_0-1624378656351.png

Any ideas where to dig into this?

Tags (3)
0 Kudos
5 Replies
NicolasGIS
Honored Contributor

Hello @WarrenMedernach,

facing a similar issue when going through LB after webgisdr restore as well: did you ever find what was the issue ?

thanks !

0 Kudos
rshihab
Occasional Contributor

Hi,

Did you check the configuration of the LB it should allow the request if the internal machine name then traverse back with the hostname (webcontext URL) , is the SSL attached at the LB Level

Ramla Shihab
0 Kudos
NikoRuivivar
New Contributor

Sorry to resurrect an old post, but did you ever get this to work? I'm experiencing the same issue. 

0 Kudos
WarrenMedernach
Frequent Contributor

Hi @NikoRuivivar , I'm really sorry, but I cannot recall exactly how we resolved this.  It might have been a certificate issue, but I can't say for sure.

0 Kudos
SimonSchütte_ct
MVP Regular Contributor

Check if your credentials align. I had similar issues after password changes and restores. parts of the deployments still had the old credentials and therefore could not generate the token. 
Checking certificates is also a good tip.

0 Kudos