Raster Layer: Appearance Enhancement group not working

[JoanaWiese]

Dear all,
I am following the ESRI Academy web course 'Displaying Raster Data in ArcGIS' and I am currently at exercise: Compare band combinations where I am suppoosed to use the enhancement tools to change brightness, contrast and gamma vlaue of my satellite image.

Unfortunately, these tools are not displayed and I am unable to use them. I've noticed that when opening other projects where I use raster data, the tools are also not available (sceenshot attached).

I am using ArcGIS Pro 2.7.1 on a Windows machine.

I have not found any solution online and hope that someone here could help me out or knows what the problem is.

Thank you in advance.

Joana

[Suzanne-Boden]

Hi Joana, can you confirm you are taking the ArcGIS Pro 2.7 version of the course? There are multiple course versions available.

[JoanaWiese]

Hi Suzanne-Boden,

Yes, I am taking the version for ArcGIS Pro 2.7.
I am mostly confused why the enhacement tool is also not availabe when I open any of my other projects.

Best,

Joana

[Suzanne-Boden]

Hi Joana, apologies for the delayed response. Our team (and myself) have tested the exercises and can't replicate your issue. The course requires a Standard or Advanced license of ArcGIS Pro. Could you confirm you have the supported license?

[JoanaWiese · Accepted solution]

Hi Suzanne,

Thank you for your reply.

The problem has solved itself. I am not able to actually see and use the enhancement tools in the exercise. Maybe there was a setting that was blocking the tools.

Thanks for looking into it though.

Best wishes,

Joana

[EmilyRund]

I am having this same issue while trying to complete the same course. I am using ArcGIS Pro version 3.2.2 with the course developed for version 3.2. 

[Suzanne-Boden]

Hi @EmilyRund , for the fastest resolution, please submit this as an issue inside the course (use the Help link in the top-right banner).

[CathyReidyLiermann]

Hi there,

I can not get the Enhancement sliders to appear when I work in ArcGIS Pro 3.3. I enter the Raster Layer tab and the Enhancement group is empty. Doesn't matter if I turn on/off computer, software, change project, change data, etc.

I did upgrade to ArcGIS Pro 3.3 yesterday which also involved updating to MS Net Desktop Runtime x64 8.0. A student of mine who did the same is also encountering the exact issue. 

How do I fix this? I'm not in a tutorial with a "help" link.

Thanks,

Cathy

[Robert_LeClair]

Hi Cathy - whenver I do an update to ArcGIS Pro - such as the 3.3 update - I find it useful to do a soft reset of ArcGIS Pro to set it back to factory defaults.  You can learn more about this here.