ESRI Webcourse not saving answers

[rzakalukRRC]

I have a student who stated the following, "I am doing the quizzes on Arc GIS web courses and every time I complete the quiz at the end of each section, the quiz restarts, the only way it saves is if the wrong answers are selected."

Does anyone have any suggestions?

[KatieSmith]

Hi @rzakalukRRC, sorry to hear your student is experiencing an issue. Which web course(s) are they having this problem with?  

[rzakalukRRC]

Hi Katie,

The solution for the problem was to click the member's "Disable  ESRI Access" button and then click the "Enable ESRI access" button. 

Thank you for the response.