Hi Athar, yes, Basics of Map Projections and all e-Learning on the Training site, are included with ArcGIS for Personal Use and ArcGIS for Student Use. Individuals need to login to the Training site with the same ArcGIS account they've set up for their Personal Use license. I can't tell from your screenshot if the user was logged in. If they were and they were using the correct ArcGIS account, they should have been able to start the course. Let me know if they were in fact logged in. If so, I wil check in with our team on what may have caused this issue.