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400 Bad Request when trying to open ESRI Training in Chrome

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08-07-2019 05:11 AM
DianeMcGuerty1
by
New Contributor II
‎08-07-2019 05:11 AM

Is anyone else getting this error message when trying to open any training videos in Chrome? I can copy the link and open them in Edge or I.E. but get a "Request Header Or Cookie Too Large". Is that from my organization end or ESRI's?

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10 Replies
Suzanne-Boden
by Esri Regular Contributor
Esri Regular Contributor
‎08-16-2019 12:06 PM

All, our team has identified a fix for this issue, which is affecting some (not all) Chrome users. The fix will be deployed on 8/26. In the meantime, please try clearing your cookies in Chrome, which should fix the issue. If not, continue the workaround of using a different browser. Thanks for reporting the issue and your patience as we investigated.

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