This article provides you with a quick look at key information unique to the ArcGIS Online Administration Associate exam. Per the key exam preparation resources article, exam selection and preparation begin with Esri Academy. Here you'll find exam details and have access to the corresponding Learning Plan and a link to Esri Community for the Exam Information Guide (EIG) and this exam comparison article. Here is an article to help you select the exam that’s right for you: A Personalized Approach to Exam Selection.
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New Version: ArcGIS Online Administration Associate 2026
Available to Public: Published Date 16 June 2026
The 2026 exam version tests the candidate's experience using concepts and processes to effectively manage an ArcGIS Online organization. It expects the candidate to have 2-4 years of experience in administering an ArcGIS Online organization. This exam validates skills related to managing members, licenses, credits, content, configuration, sharing settings, and groups.
- Exam Details Page in Esri Academy (Access exam learning plan, buy exam vouchers)
- Exam Information Guide (EIG) in Esri Community (view detailed exam information, access exam preparation resources)
- Exam Duration: 1 hour, 30 minutes
Previous Version: ArcGIS Online Administration Associate 2024
Pending Retirement 30 June 2026
The 2024 exam version tests the candidate's experience using concepts and processes to effectively manage an ArcGIS Online organization. This exam validates skills related to managing members, licenses, credits, content, configuration, sharing settings, and groups.
- Exam Details Page in Esri Academy Catalog (Access exam learning plan, buy exam vouchers)
- Exam Information Guide in Esri Community (view detailed exam information, access exam preparation resources)
- Exam Duration: 1 hour, 30 minutes
Learn more about exam retirement here.
Exam Version Comparison - 2026 vs 2024
Key Differences
- Exam Blueprint: The exam blueprint is the information outlined in the Exam Information Guide (EIG). This is created as a result of exam development efforts in collaboration with ArcGIS users like yourself.
- The 2024 exam version was aligned with the ArcGIS Online, June 2023 update
- The 2026 exam version was re-organized to align with current software ArcGIS Online, October 2025 update
Exam Information Guide (EIG) – Skills Measured Comparison
2026 Exam Version – Available to Public | 2024 Exam Version – Pending Retirement 30 June 2026 |
Organization Configuration - 25% | Organization Configuration - 28% |
| Identify how to configure the organization’s homepage |
Given a scenario, configure the proper security settings | Given a scenario, configure the proper security settings |
Given a scenario, configure map settings | Given a scenario, configure map settings |
Given a scenario, configure appropriate utility services | Given a scenario, configure appropriate utility services |
Identify general and home page settings and modifications | Identify general settings and modifications |
Identify organization item settings | Identify organization item settings |
Usage Monitoring - 20% | Usage Monitoring- 20% |
Given a scenario, manage credit usage for an organization | Given a scenario, manage credit usage for an organization |
Given a scenario, generate appropriate report | Given a scenario, generate appropriate report |
Given a scenario, use appropriate organization status dashboard | Given a scenario, utilize the appropriate organization status dashboard |
Member Management - 35% | Member Management - 34% |
Given a scenario, determine appropriate method for inviting members | Given a scenario, determine the appropriate method for inviting members |
Given a scenario, determine appropriate user type | Given a scenario, determine appropriate user type |
Given a scenario, configure appropriate roles and privileges | Given a scenario, configure the appropriate roles and privileges |
Given a scenario, manage licenses | Given a scenario, manage licenses |
Given a scenario, determine actions necessary to manage members | Given a scenario, determine actions necessary to manage members |
Content Management - 20% | Content Management - 18% |
Given a scenario, manage member content | Given a scenario, manage member content |
Given a scenario, create and manage groups | Given a scenario, create and manage groups |
Identify different methods for filtering content | Identify different methods for filtering content |
We hope you will engage with us during the next exam update process
Exams are updated every 18-24 months, and we welcome ArcGIS users and Subject Matter Experts to help shape the validity of our exam content. Your participation is critical to the success of our program, and your feedback is key to ensuring that the exam enhancements meet the needs of our GIS Industry. To learn more about exam development, visit our Esri Certification Exam Development blog.
How you can participate:
- View upcoming exam participation opportunities and RSVP to events that interest you on our Exam Development Participation board.
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