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Basemap Imagery Status

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11-12-2020 03:30 PM
JoeBriggs1
New Contributor II

Is there a way to lookup or detect if the ESRI Imagery Basemap service is down?  We have an automated system that exports an mxd to pdf.  If the Imagery service is down, the 'export to pdf' step simply stalls out.  I need a way to programmatically detect the health of the imagery service prior to the export step.  That way, I can switch the mxd to use a different basemap on-the-fly, thereby keeping our automated system from stalling out. Any help appreciated.

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12 Replies
JoeBriggs1
New Contributor II

Unfortunately, we're still having issues.  It was working late last night, but now it's not.  Seems to be intermittent here.  

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George_Thompson
Esri Notable Contributor

I would highly recommend that you reach out to technical support so that it is documented that there was an issue.

Thanks!

--- George T.
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GregDunnigan
New Contributor III

Seems to still be an issue for me as well...almost intermittent, but taking 5-10 minutes for Imagery Basemap to load in ArcMap.

Other Basemaps (Light & Dark Gray) do load.

I have submitted a ticket to the help desk...

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