ArcMap Severing Network Connection

[MatthewUpchurch1]

Several times now as I am working with a shapefile in ArcMap 10.4.1, Windows 10 the network connection that the data is on becomes disconnected. Even when I try to connect to it through file explorer the connection is no longer active and the only say I can reconnect to it through file explorer is to reboot my machine. 

I know that the network location is still active and running because I can access it through a remote desktop connection. Has anyone else experienced anything of the sort? Just curious.

[Anonymous User · Accepted solution]

Hi matt,

disable your system firewall of your system 

And try again to connect and use shared drive data.

[MatthewUpchurch1]

Thanks for the reply patel1684. I tried several different approaches with our firewall software, as that has given me major headaches in the past, but that was just not the case this time. I tried two things and one of them seems to have worked:

1. On the virtual machine I was exporting the information to (Win Server 2012), I scanned the system for errors and repaired any that arose, then did a Windows update.
2. Then, on the virtual machine again, I went into advanced system settings and under performance I changed the setting to 'adjust for best performance'.

Ever since I've done those two things, it has been working fine.

[Anonymous User]

Hello Matt,

For your action its looks like at that time something is not good in os.
Great to hear that.

[MatthewUpchurch1]

Actually patel1684‌, as it turns out, you were right. I thought that changing those setting made it work, but alas, I was again experiencing the same symptoms. After some additional back and forth with one of our network guys, I got him to turn it off and it has fixed it.  

We have Kaspersky Server 10 here, and it wasn't doing it with version 8 (what we had before upgrading) so I just got him to switch me back to that because nothing else was working.