Address Locator Error Message

GuyKouwoaye · ‎02-06-2014

I was trying to geocode an excel table in which I have Zip code and Address as some of its attributes. I chose " US Streets Geocode Service Online(ArcGIS Online) Locator and got this error message: " The address locator is damaged. Resource is not available, regardless of authorization".
Can you tell me what I have to do to fix this problem?

JimHall · ‎02-18-2014

You don't need the XML file. the Geocoding and Geosearching in ArcGIS that have been in use for a long time are no longer available. These have been replaced with the Single World Geocoding service.

Information on the retirement is here:
http://blogs.esri.com/esri/arcgis/2013/04/08/legacy-geocoding-and-routing-services-at-httptasks-arcg...

What you have to do to add Geosearch and Geocoding to ArcMap is here:
http://resources.arcgis.com/en/help/arcgisonline-content/index.html#//011q0000000t000000

and here:
http://support.esri.com/fr/knowledgebase/techarticles/detail/40802

CAFBSupport · ‎02-19-2014

I just went through the process of getting the new world geocoding service but when I tried using it to batch geocode an excel file I got an error message. I did a little more research and it seems that now if you want to batch geocode in Arc Desktop you have to have to pay for a subscription to Arc Online. Can someone verify this for me?

CFrate · ‎02-19-2014

I just went through the process of getting the new world geocoding service but when I tried using it to batch geocode an excel file I got an error message. I did a little more research and it seems that now if you want to batch geocode in Arc Desktop you have to have to pay for a subscription to Arc Online. Can someone verify this for me?

This is correct.
I spoke with Esri support today and learned that batch geocoding using ArcGIS Online geocoding services will now require the purchase of credits. I also learned that the thousand or so credits that my account started with are enough to geocode around 40 records. Eminently useful.

On that note, I'm searching for alternatives, so if anyone knows of good geocoding services available from other sources for free, I'd love to know.

RyanHollamby · ‎02-20-2014

Wow, this is a gamer changer. I have followed several different approaches to adding a new geocoder but can not geocode batch reports.

What is everyone doing instead? Can't believe they have taken away batch geocoding. I use it a lot in my organization and can't find a work around. Stinks that we already purchased the software then ESRI takes this away.

Thanks for any addition comments.

BryanSheasby · ‎02-20-2014

This is correct.
I spoke with Esri support today and learned that batch geocoding using ArcGIS Online geocoding services will now require the purchase of credits. I also learned that the thousand or so credits that my account started with are enough to geocode around 40 records. Eminently useful.

On that note, I'm searching for alternatives, so if anyone knows of good geocoding services available from other sources for free, I'd love to know.

I always understood the credits as working the other way around. Thousands of geocode requests to 1 credit. Can anyone verify?

Also, there are plenty of free geocoding service but the issue is what kind of accuracy you need. ESRI provides matches and accuracy information in one record. That way you can weed out the poor matches. Free services will generally not do that or will limit the amount of records you can run per day.

RyanHollamby · ‎02-20-2014

This helps explain the credits:

http://www.esri.com/software/arcgis/arcgisonline/credits

BryanSheasby · ‎02-20-2014

This helps explain the credits:

http://www.esri.com/software/arcgis/arcgisonline/credits

So if you hypothetically started with 1,000 credits and you only geocode to use credits, you could geocode 25,000 records.

RobertHendrickson · ‎02-26-2014

Is there a way to change the world service to the default geocoding service on start up? When I close my map and restart ArcMap it reverts back to 10.0 North America Geocode Service (ArcGIS Online). It also makes me re-add the world service each time I open ArcMap. Manage address locators-->add-->ArcGIS Servers-->arcgis on geocode.arcgis.com-->world.

I am using ArcMap 10.0

You don't need the XML file. the Geocoding and Geosearching in ArcGIS that have been in use for a long time are no longer available. These have been replaced with the Single World Geocoding service.

Information on the retirement is here:
http://blogs.esri.com/esri/arcgis/2013/04/08/legacy-geocoding-and-routing-services-at-httptasks-arcg...

What you have to do to add Geosearch and Geocoding to ArcMap is here:
http://resources.arcgis.com/en/help/arcgisonline-content/index.html#//011q0000000t000000

and here:
http://support.esri.com/fr/knowledgebase/techarticles/detail/40802

JackBeers_III · ‎02-26-2014

I don't know if anyone in this thread is still having issues but this is what I did and it worked just fine for me.

I followed the below workflow for a client using a Windows 7 PC with ArcGIS 10 SP 5:

1. Go to http://support.esri.com/cn/knowledgebase/techarticles/detail/40542 and follow the workflow to Disable Default Locators that connect to ArcGIS.com

2. Go to http://support.esri.com/fr/knowledgebase/techarticles/detail/40802 and follow the workflow to Add the World Geocoding Service to ArcMap

This worked just fine for me, but you should probably note that using this service for batch geocoding will require ArcGIS online credits in the near future if not already. But if you are just using it for locational purposes inside ArcMap, I think it would probably work just fine. Also, I would recommend, if you have good local data, to build your own locator.

Good Luck,

JasonThyen · ‎02-28-2014

I don't know if anyone in this thread is still having issues but this is what I did and it worked just fine for me.

I followed the below workflow for a client using a Windows 7 PC with ArcGIS 10 SP 5:

1. Go to http://support.esri.com/cn/knowledgebase/techarticles/detail/40542 and follow the workflow to Disable Default Locators that connect to ArcGIS.com

2. Go to http://support.esri.com/fr/knowledgebase/techarticles/detail/40802 and follow the workflow to Add the World Geocoding Service to ArcMap

This worked just fine for me, but you should probably note that using this service for batch geocoding will require ArcGIS online credits in the near future if not already. But if you are just using it for locational purposes inside ArcMap, I think it would probably work just fine. Also, I would recommend, if you have good local data, to build your own locator.

Good Luck,

I am also on ArcGIS 10 SP5. I backed up and replaced my default locators XML with the attached version. Then when trying to add the World Geocoding Service to ArcMap, I do not see a 'World Geocode Service' to add. That connection does not contain any services at all. Also note, that I'm giving proper ArcGIS Online Subscription credentials as well.