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Virus Scan in progress

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11-17-2020 01:04 PM
RickeyFight
MVP Regular Contributor

Is virus scanning a new feature with the new geonet? 

RickeyFight_0-1605646941949.png

 

How long is this expected to take? It has been over 20 min now (at the writing of this pots). I cannot view the jpg. 

 

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by Anonymous User
Not applicable

Thanks for your patience our support team have implemented a fix to the virus scanner behaviour. Please report if you continue to see similar issues. 

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6 Replies
MichelleMathias
Esri Community Manager

Hi Rickey, The virus scan should not take that long, can you give us a link to where the attachment is that you are still awaiting the scan. thanks..

Michelle Mathias
Manager, Community Experience & Programs
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RickeyFight
MVP Regular Contributor
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MichelleMathias
Esri Community Manager

Thank you! We will investigate. 

Michelle Mathias
Manager, Community Experience & Programs
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DanPatterson
MVP Esteemed Contributor

He is a New Member, perhaps no privileges to post images yet.


... sort of retired...
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by Anonymous User
Not applicable

Just an update that we raised a bug on this to our support team and they have confirmed it is an intermittent bug and are working to fix. It's not related to permissions as far as we can tell but thanks for the suggestion @DanPatterson 

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by Anonymous User
Not applicable

Thanks for your patience our support team have implemented a fix to the virus scanner behaviour. Please report if you continue to see similar issues. 

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