Is virus scanning a new feature with the new geonet?
How long is this expected to take? It has been over 20 min now (at the writing of this pots). I cannot view the jpg.
Solved! Go to Solution.
Thanks for your patience our support team have implemented a fix to the virus scanner behaviour. Please report if you continue to see similar issues.
Hi Rickey, The virus scan should not take that long, can you give us a link to where the attachment is that you are still awaiting the scan. thanks..
Still says it as of writing this
Thank you! We will investigate.
He is a New Member, perhaps no privileges to post images yet.
Just an update that we raised a bug on this to our support team and they have confirmed it is an intermittent bug and are working to fix. It's not related to permissions as far as we can tell but thanks for the suggestion @DanPatterson
Thanks for your patience our support team have implemented a fix to the virus scanner behaviour. Please report if you continue to see similar issues.