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Some user avatars showing as broken link

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10-23-2024 06:55 AM
PeterKnoop
MVP Regular Contributor

Whether I'm logged in or not, some user's avatars are showing as broken links. 

When I am logged in, my own avatar in the top-right corner is showing as a broken link. It also shows a broken link on the Avatars tab when I go to my settings. 

I have not changed my avatar in long time.

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19 Replies
AZendel
Frequent Contributor

I now see the ability to choose a file from my computer. Now I just need to find one.....but I'm liking the bike that ESRI provided and will keep it for now.  My previous avatar that disappeared isn't available in "my album", but that's totally OK. There are way bigger needs in the world right now. 

Thanks for looking into this and for the fast action. 

SimiBasu
Esri Community Manager

Thank you @AZendel . I am glad its working for you now. I am still trying to investigate the broken links and will provide update as we have it. But for now I like the bike avatar that you have. Thank you.

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KenBuja
MVP Esteemed Contributor

Today I now have a broken avatar

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SimiBasu
Esri Community Manager

@KenBuja we are actively investigating and working on the fix for the Avatars. This is an known issue and I will be providing the update here as well Known Issues.

Thank you for your patience while we try to investigate and fix this.

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PeterKnoop
MVP Regular Contributor

It also feels like I am starting to see more broken image links in posts then I recall experiencing in the past.

For example, see the example below of the broken image link at the top of Overwrite ArcGIS Online Feature Service using Truncate and Append:

PeterKnoop_0-1730127648405.png

 

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SimiBasu
Esri Community Manager

@PeterKnoop we are actively investigating and working on the fix for the Avatars. This is an known issue and I will be providing the update here as well Known Issues.

Thank you for your patience while we try to investigate and fix this.

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PeterKnoop
MVP Regular Contributor

@SimiBasu just to be clear, I'm not talking specifically about the Avatars. There seem to be other places, such as mid-post, where broken image links are now being displayed.

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SimiBasu
Esri Community Manager

Yes, Peter. We are looking into this issue as well. Thank you for pointing it out. 

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SimiBasu
Esri Community Manager

@PeterKnoop @KenBuja @AZendel great news! this issue is resolved and you should be able to see the images. Broken links has been fixed. Please let me know if you see any issues.  Thanks for your patience while we worked on this. 

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SimiBasu
Esri Community Manager

@PeterKnoop @KenBuja @TimMinter @jcarlson great news! this issue is resolved and you should be able to see the images. Broken links has been fixed. Please let me know if you see any issues.  Thanks for your patience while we worked on this.  @JesseCloutier FYI