Some user avatars showing as broken link

[PeterKnoop]

Whether I'm logged in or not, some user's avatars are showing as broken links. 

When I am logged in, my own avatar in the top-right corner is showing as a broken link. It also shows a broken link on the Avatars tab when I go to my settings. 

I have not changed my avatar in long time.

[KenBuja]

Are you seeing them like the one for RobertoRossi?

I'm noticing others like this too

 

[PeterKnoop]

Yep. Not all, but many.

[jcarlson]

The broken ones show up with paths like this:

https://community.esri.com/legacyfs/online/esri/avatars/some_filename.png

Working avatars come from paths like this:

/t5/image/serverpage/image-id/55220i5E1AF41F327EBFC0/image-dimensions/50x50/image-coordinates/0%2C1%2C2970%2C2971/constrain-image/false?v=v2

I'm guessing that "legacyfs" was stuff ported over from GeoNet, and is currently unavailable.

[JesseCloutier]

Hi @KenBuja, @PeterKnoop, and @jcarlson, we became aware of the issue this morning and are looking into it. Some of our team is currently traveling back from a conference so that progress is staggered, but it is in process. Josh, I've shared your observation with our team member leading that investigation—thanks for speaking up about that detail.  

[TimMinter]

Looks like the CMS configuration got jiggled so there's no way to select an off-menu avatar.  That's my UX, anyway.

[SimiBasu]

Hi @TimMinter can you please try now and see if you can select an off-menu avatar. @JesseCloutier  FYI this should be fixed.

[TimMinter]

Yep, fixed!  Thanks @SimiBasu. 

[AZendel]

It looks like ESRI has revoked the ability for us to use an avatar of our choosing since we can't upload an image any longer (unless  I missed something). 

[SimiBasu]

Hi @AZendel can you please try now and see if you can select an off-menu avatar. @JesseCloutier  FYI this should be fixed.