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Error: "community.esri.com redirected you too many times. Try clearing your cookies."

5909
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06-29-2022 03:32 AM
Bud
by
Honored Contributor

Does anybody else get this error from the Esri Community website in Chrome?

This page isn't working

community.esri.com redirected you too many times.

Try clearing your cookies.

ERR_TOO_MANY_REDIRECTS

Bud_1-1656498729505.png

It happens about once per week for me.
Clearing cookies solves it. So it's not a huge deal, just inconvenient.

Does anyone else get that error? I don't get it for any other websites. Just the Esri Community.



Chrome Version 103.0.5060.53 (Official Build) (64-bit). Windows 10.

 

33 Replies
mikAMD
by
Occasional Contributor III

FYI @MFazio, if you use Chrome, you can delete only community.esri.com and esri.com cookies by clicking on the lock next to the url (in french but i'm sure you'll get it):

mikAMD_0-1690983780076.png

mikAMD_1-1690983812095.png

mikAMD_2-1690983822634.png

mikAMD_3-1690983847238.png

 

Still not ideal, but at least you don't lose everything for every website.

MFazio
by
New Contributor III

Yes, I've discovered that. However, as you say, still not ideal!

 

SimiBasu
Esri Community Manager

Hi @MFazio @Bud @mikAMD 

I just wanted to give you a quick update that we pushed a fix in production today.  If you see this issue again, please clear cache and cookies once, so it implements the new fixes and try again.  We are hopeful that users will not see this issue anymore. But if you see this issue again, could you please let me know. Thanks.

jordancarmona_heb
New Contributor

I have a similar bug where I can't log in to community.esri.com with my GitHub linked account; the system will say sign-out successful when I try to enter from esri.com or arcgis.com and I get a blank screen when I sign in directly from community.esri.com. My non-github account works fine.

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